GLUTEN FREE EATERS!!
Went in today for a gluten free toastie. I received an extremely small toastie, wasn’t even equivalent to half the size of a toastie using ‘normal’ bread as the people I was with payed the same price for a normal one and was more than twice the size. Spoke to a waiter and was told they were using ‘temporary’ gluten free bread until they get their usual back in. I asked if I could have another one or an alternative as I payed £5:50 and it was not filling. He then said he’d speak to his manager. A waitress who had red coloured hair. Came over and said it nothing they can do as it’s just the bread they used I then explained how the other waiter said it was just temporary bread and the one they usually use is of average size. She ignored this and continued to tell me that gluten free bread only comes in that size. Which I said as a gluten intolerant individual that this is not true as I have bought bread that is a lot bigger than this. She proceeded to say that she recommends people to NOT get the gluten free bread and said that the girl who took my order should have advised me not to get it. Which I find very unprofessional and clearly issues regarding the bread is shared amongst the staff as well as the customer. No alternative or refund was issued and she seemed to simply not care and I felt discriminated due to my intolerance. She told me again there’s nothing she can do and proceeded to walk away. I will not be returning as I left feeling upset and treated differently due to my intolerance. I had to go to a shop and find something to eat as I was left hungry
My daughter and I visited yesterday and were very impressed with the food and the service. My daughter is coeliac and was given a wide choice of gluten free options. She chose pepperoni pizza and chips while I had fish and chips, both were delicious. We'll definitely visit again next time we're in the area
Lovely staff! The food is fresh every time I go, and I have never had a bad meal. The deserts are immense. I am not gluten intolerant but tried the gluten free cherry bakewell cake, and oh my lord, it was gorgeous.
the food has literally changed my life!!!! I have so many issues with digestion and gluten intolerance it's so hard to find anything I can eat - and then anything I can eat that's actually nice and not ultra processed/unhealthy!
I'm full all of the time don't wanna snack, energy! My digestive system is working again! My sleep quality has improved so much it's amazing. It just goes to show you are what you eat 😍
I have eaten in the restaurant several times and always absolutely loved it my favourite dish being the coconut and mango curry! I've since moved away and I use the meal prep service for my meals every day. I now look forward to eating food again without worrying I'll be poorly.
Thank you Luke and everyone at Alkaline kitchen for healing me and allowing me to enjoy food again ❤️