AsianDairy Free OptionsDinnerOpen Late NightLunchKnowledgeable StaffGF Options Marked on MenuDeliveryTake AwayOutdoor SeatingKid FriendlyRestaurant
People are saying
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Lucy Burgess
Amazing food! The servers were extremely helpful with my sisters gluten and dairy allergy and she was able to eat here. Food felt really healthy and fresh. Took a while for the bill to come but overall great experience!
I live local I’m gluten free there’s a new woman I asked for gluten free battered haloomi and she gave me the wrong one luckily I looked at it and knew it was wrong if I ate it I would of ended up severly ill!!!!!!!!!!!
Me and my partner came here and it was my first ever time going to a cosy club. Our waiter Adrien was very attentive and kind, but all of the staff were friendly and welcoming. Our service was excellent, our drinks were lovely and the food was incredible. I have a gluten intolerance and was very content with the selection. They also have vegan options too. We came in for lunch the next day as well and the brunch menu was also delightful. Basically, if you want a lovely vibe in a beautiful historical building for a casual setting? This is the place. Highly recommend!
First time in the New Porto Lounge. Really impressed. Good food, excellent provision for gluten free, lots of space and very relaxing. Thank you so much.
This place is incredible. I've been gluten free for 3 years and never have I had a good gluten free cookie. I just didn't think it was possible. This place makes them and they genuinely are so amazing so chewy. Absolutely divine, and all the drinks are delicious! Really really lovely staff and I've heard the lunches are amazing too
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I’ve visited Mowgli a few times in Bristol and Oxford and the food is always amazing, however, I’ve found that the service can really let it down.
Food wise, a great selection of Incredibly delicious small plates and larger plates are available, with some brilliant vegetarian and gluten free options. The sharing deals are great value and honestly include some of the best curries I’ve ever tasted.
However, on more then one occasion I’ve found the member of staff who has greeted us to seem really miserable and unhappy to be there, which doesn’t set you off to a great start.
During my most recent visit, we had to wait a while for our booked table to be free, and then once we were sat down it took a good half an hour before we were able to order as the staff were soo rushed. Once we had ordered, our drinks took about 40mins to arrive. We chose the set menus where you get starters, some curries to share and then a desert. The food was great but when we got to the desert there was only one available, and then they obviously needed our table back as we were actually given our bill before our deserts had even arrived. This made us feel really rushed and uncomfortable, which is a real shame as I had brought visiting family over from Bath just to go to the restaurant.
To add salt to the wound a £15 service charge had been added to the bill! We apologised to the waitress and said we wouldn’t pay the service for the aforementioned reasons and she told us it was because they had more bookings then they could cope with and they were ridiculously busy.
So, to summarise, great food and a really beautiful setting but too busy resulting in stressed out staff and a rushed experience!
You can rely on the food at Bella Italia, including gluten-free and milk-free options. Lovely meal in nice surroundings. Staff great, though over-worked.
The food and service here is fantastic. My mother is celiac and here gluten free menu was fantastic some of the best gf pasta she has had (you do need to give them 24 hours notice for the gluten free pasta options as they make it fresh on the day)
Highly recommend a visit!
Celiac friendly
