With a relaxed vibe and a menu packed with options, this spot is perfect for gatherings and celebrations that leave everyone impressed.
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Fred Lybrand
Nice restaurant, lackluster meats. Pork was dry and tastes of liquid smoke. Ribs were slathered in sauce. Got a combo with 2 tiny slices of brisket that were dry despite being dunked in sauce. Gluten free items are labeled - but there is fryer cross contamination for potato skins and wings.
Servers are nice, vibe is good, crowd is hopping. Food? Not worth it.
A great spot with plenty of options for those with specific dietary needs, featuring attentive service and a welcoming vibe for families.
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Neek Neek
We had family in town visiting and decided made reservations for brunch at this place. I cannot regret it enough. My husband and I both are gluten free. When we placed our orders we specifically asked for gluten free items. I myself repeated it 2 more times. My husband ordered his order of GLUTEN FREE French toast with no bananas. Our waitress even asked if wanted the powdered sugar and maple syrup. He said yes and repeated “gluten free French toast, no bananas”.
Everyone else in our party proceed to place their orders. The service was EXTREMELY slow to begin with. When the orders finally came, the food was cold. We didn’t complain because it had taken so long to begin with. The girl who placed my order down on the table had an AirPod in her ear. When she sat it down in front of me I asked her if it was gluten free. She didn’t respond. She kept giving everyone else their order. I asked her again , still no response. I tried to get her attention and either she really could not hear because of the AirPod that should not have been in her ear to begin with or she was ignoring me.
Several other people in my party tried to get her attention to confirm for me until one just tapped her. I asked her again was it gluten free. She said “yeah” without even giving it a second thought or looking to make sure. I asked her how she could tell. She said “it’s on the bottom of the plate”. I assumed it was something the staff knew because all of the plates looked the same to us. I took one fork of the biscuit and immediately knew it wasn’t gluten free.
Meanwhile, our waitress still hadn’t come back to make sure our orders were good or even received. So I just waited while everyone else in my party picked over their food. My husband began to eat his “gluten free” French toast during that time. Approximately 4-5 minutes later our waitress finally walks over. I asked her was my order gluten free. She looks and then frowns and says no. I didn’t know you wanted gluten free. Mind you I stressed it to her several times. Then I asked her was my husband’s French toast gluten free. She again has the same “puzzled” look and says “no, I didn’t know he wanted gluten free also”. Again we had a whole conversation with her prior to even placing our orders. She takes both orders back to redo them. She didn’t ask if we’d be okay or anything and gave us a very weak if any at all apology.
Again I sat and waited. During this time, everyone else has finished their cold food, even my husband who luckily for him had ordered something else along with the side of French toast. When my order finally did come, everyone was done and ready to go. Again, there was no apology for the misunderstandings. Guess what??? The new order was cold as well. Fast forward to now, both my husband and I have had negative reactions to the gluten and are driving home to take something for our headaches and upset stomachs. Thankfully, we wont require any medical trips behind their actions.
On top of it all, the bill was still charged for EVERYTHING. We will NEVER ever go back to Parkside and we will be sure to spread the word to everyone we know. The service, food, and staff attentiveness to customers and their dietary needs is TERRIBLE! They say never say never, but we have all concluded that we will never go back to this establishment.
Celiac friendly
