Rooms offer spacious, clean, and luxurious design with comfortable bedding and breathtaking city views. The hotel maintains a quiet and comfortable atmosphere despite its central location, though some areas like the breakfast room feel crowded and noisy. Efficient services include fast elevators and convenient luggage storage.
Breakfast offers a stratospheric spread with super abundant options. It serves nearly two thousand guests quickly despite the large capacity.
"The nice view from the room was amazing."
"The breakfast buffet here is extensive and delicious."
"The breakfast buffet has lots of tasty choices."
Good to know
The buffet closes promptly at 10 a.m.
Expect a 15 to 25 minute wait for breakfast during peak hours.
Happy hour is from 4 to 8 p.m.
Rooms feature high-tech controls via tablet for lights, curtains, and TV, creating a modern and convenient environment. The atmosphere balances a cosmopolitan vibe with surprising quietness despite a central urban setting. A rooftop bar offers spectacular views, adding a distinctive social space above the city.
Skybar on the top floor offers a unique perspective. Bars on both floors provide a beautiful city view that stands out.
"The location is perfect, right next to the subway."
"The rooftop bar has amazing views of the city."
"The rooms offer great views that impress."
Good to know
The hotel is extremely well located in Times Square.
The hotel does not have any parking.
You must have a credit card on hand to check in at citizenM.
Grocery store combines stunning design with a bar overlooking Bryant Park and a hot bar with seating upstairs. Space feels cramped and confusing, but offers amenities like a microwave and fresh organic produce. Seating areas provide great park views, though some spots appear neglected.
Tables in the dining area offer a splendid view of the park. The cafe and hot bar buffet also provide fantastic views over the busy street and park, making meals more enjoyable.
Wide variety of fresh produce and a large bulk foods section stand out. The hot bar buffet offers many selections with a nice view and includes a range of American products.
"I loved the variety of hot and cold options at the buffet."
"I loved the nice view of Bryant Park from the dining area."
"I loved the buffet's fresh variety and thought it was worth it."
Good to know
The self-service buffet tray is billed by weight, not by unit.
Lunch options are available for around 15 USD.
Restroom entry requires a code from your receipt.
Hotel features a spectacular atrium and panoramic rooftop views of a bustling cityscape. Atmosphere is lively and crowded, with a sense of security and control despite the central, busy location. Amenities include a 24-hour gym, modern rooms with blackout curtains, and efficient elevators managing high guest volume.
A great buffet selection awaits in the M Club lounge, which stays not overcrowded from Sunday to Wednesday. The breakfast buffet offers good value for those considering it.
"The view from the rotating lounge is unbeatable."
"I love the stunning Times Square views from my room."
"The rotating restaurant offers amazing city views."
Good to know
Entry restrictions apply during the year-end countdown; special cards are required.
Tickets for the ball drop viewing from the lounge cost an additional $3,000 per person.
The 2024 New York City Salsa Congress is hosted at this venue.
An expansive multi-level restaurant with a maze-like layout creates a sense of disorientation. The atmosphere is lively and noisy, featuring loud music and sports broadcasts on screens. A live photographer and private celebration rooms add unique touches to the experience.
Seating on the 2nd or 3rd floor offers a great view down to busy streets and a nice view of Times Square. Window seats provide a view of city lights that feels like sunlight pouring through a home.
Offers an all you can eat deal for $19.99 featuring items like Double Crunch Shrimp, Riblets, and Boneless Wings. The breakfast buffet has a well-planned selection, and staff quickly serve the next plate before finishing the previous one.
"You get a nice view of the busy streets from the second floor."
"The all-you-can-eat boneless wings and riblets were fantastic."
"I love the great view of the city lights."
Good to know
Happy hour drinks are $7 and $8 all night between Monday and Thursday.
Each evening event runs from 7 - 10 pm.
An 18% tip will be automatically included in the bill.
Rooftop offers breathtaking views of Times Square with a lively bar and terrace atmosphere. Lobby combines bar and restaurant, creating a chaotic but social vibe especially at night. Rooms stay quiet from outside noise despite the busy surroundings.
Terrace and rooftop offer breathtaking views of Times Square, including the ball drop. Location sits right in the middle of the action with stunning cityscapes.
Buffet options include a luxury breakfast buffet with a wide variety of fresh items. Nearby markets offer delicious buffets with fresh fruit at similar prices.
"The nice view of Times Square from my room was breathtaking."
"The buffet is ideally located near Times Square and Central Park."
Good to know
The hotel is located right off Times Square, making it easy to explore the area.
Expect long wait times for the elevator, as only one is operational.
A destination fee of $45 per day is charged upon arrival.
Hotel offers spectacular views of Times Square from high floors with large windows. Atmosphere balances the loud city energy outside with quieter spaces inside. Rooms feel comfortable but dated, with some amenities like soft towels and portable refrigerators provided.
Rooms offer great corner views including the Empire State Building and Times Square lights. Some rooms feature a premium view of the Hudson River and spacious layouts with tubs.
Breakfast buffet offers a good variety and solid quality. Price sits at $38 before tip, seen as a worthwhile value compared to other fees. Service stands out with exemplary attention from the team.
"The location is fantastic, putting you right near Times Square."
"The rooms on high floors offer stunning city views."
"The breakfast buffet had a great variety of options."
Good to know
Expect a $30 daily resort fee that must be spent at the bar.
Wi-Fi costs $16 per day, which is considered expensive.
Breakfast at the hotel costs $36 per person.
31-story modern hotel offers quiet, well-insulated rooms with city views and rooftop access. Security is tight with restricted elevator access and staff presence at entrances. Breakfast is impressive and included, with a small dining area.
Rooms offer great views, especially upgraded ones with panoramic sights. Interior rooms provide a quiet, dark environment at night without outside light or noise.
Breakfast features a wide variety with make-it-yourself waffles, toast, bagels, muffins, yogurt, eggs, potatoes, and sausages. Options include fresh waffles, three hot items, cereals, bakery goods, and drinks.
"I loved the amazing city views from my room."
"The location is great, right in the middle of everything."
"The breakfast buffet was good, though it could get crowded."
Good to know
Breakfast is served at 7:00 a.m. and gets busy early.
The hotel's location is perfect for visiting Times Square and attractions.
Cleanliness of the room may not meet expectations.
Hotel offers spacious modern rooms with amazing blackout blinds and white noise machines that create a quiet, calming atmosphere despite proximity to a busy city center. Access to elevators requires room keys, adding a sense of security and intimacy. A lively bar with complimentary sangrias provides a contrasting social energy.
Rooms on the highest floors offer great views, including a fantastic sight of the ball drop from the Luma suite.
"The location is unbeatable, steps from Times Square and Bryant Park."
"Some rooms have amazing city views, others face walls."
"The staff at the buffet were so friendly and efficient."
Good to know
Happy hour is every day from 4:00 to 6:00 p.m. in the hotel lobby.
Guests receive a free drink at the bar every evening between 4pm and 6pm.
Each guest is entitled to one free aperitif during happy hour.