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Matteo Giani
If you’re a real pizza lover, I’d suggest giving this place a miss. We ordered two Diavola pizzas, one on a gluten-free base with vegan cheese and one regular.
The gluten-free base came at an additional 100 pesos, which is quite steep, but I was curious to try it. Unfortunately, what arrived was more like a 1mm-thin tostada with a small amount of melted vegan cheese, no tomato sauce, and just four slices of what seemed like very basic salami. It really didn’t resemble a pizza in any way and was sent back straight away. Thankfully, we weren’t charged for it, which I appreciated.
As for the regular pizza, it wasn’t much better. It looked like something from a very low-end all-inclusive buffet. The tomato sauce was unusually dark and definitely didn’t taste like San Marzano as advertised. The base was flat, undercooked, and lacked any real flavour or texture.
On the plus side, the service was excellent. The waiter was kind, attentive, and very apologetic. I really felt for him, as he did his best in a tough situation.
As an Italian who has lived abroad for over 20 years, I’ve had pizza in all kinds of settings and don’t consider myself particularly picky. But sadly, this just didn’t come close to what I’d consider pizza, especially at these prices. Piola used to be great years ago, but something seems to have changed. I won’t be returning.
Gorgeous restaurant and amazing food! Ate here on my birthday while visiting Playa del Carmen and was so magical and delicious! I have celiac (gluten allergy) and the team was incredibly accommodating and knowledgeable on allergies - Highly recommend the tuna steak - it was so delicious! And the restaurant is actually built around a cenote - super cool experience and some of the best food I ate in Mexico!
We had dinner here a few days ago and we really liked the customer service, the filet mignon, the octopus and the tiramisu. They also have several gluten-free options. We will eat here again if we are in Cancun again 😃
5 stars!! We had a group of eight including one with gluten allergy, one with a dairy allergy and even a child. We all found something to order and we all loved our meals! The salsas are the best part! Don’t skip this place when in Cancun
Excellent service. Gluten free options. Staff was happy to let us customize our orders and everything was very delicious. 10/10 would and will return. Highly recommend.
I came here for the Gluten Free pancakes and they didn’t disappoint. They are very buttery and sweet. Best ones I’ve tasted in Tulum. Andres was my waiter and he was very attentive and welcoming. Really great place to work remote and spend the day.
I had an excellent experience! I'm celiac and I had 3 meals here, all with great service. At dinner there are usually musicians, there is no cover charge, but it's worth the tip because they are very good!!
Just go. Super great staff, incredible tacos. Gluten free and vegan options but also lots of choice for meat lovers, amazing cocktails, cozy spot. Loved it here! Had the hibiscus tacos and anchito papachito cocktail. 10/10 recommend.
My husband and I are big Margaritaville fans. Not only is this Margaritaville right in the port, but they're actually affordable. They sell slices of watermelon alcohol infused Jell-O in real watermelon rinds for just $3 USD a slice. It's an incredible deal.
There are tons of photo opportunities here and the restaurant is clean. Margaritaville also tends to be one of the few places with a marked menu for gluten-free options.
Visited TWICE in January 2025
Celiac friendly
