By Gluten Free Eats' gluten-free community
Updated Nov 2024
100% Dedicated Gluten-Free
106 George St, Launceston TAS 7250, Australia
100% Dedicated Gluten-Free
202a Liverpool St, Hobart TAS 7000, Australia
Disclaimer: I am a daily customer at this cafe. Yesterday, a poor 1 star review was posted, I'd like to dispute it and provide any potential customers with some clarity of the events that transpired. This little cafe was busier than usual, and with some new staff on, doing their best to meet the customers' needs. Mistakes happen. Visiting cafes is a luxury we often forget in the western world. The 1 star reviewer did have their meal forgotten, however I was standing next to them when the issue wad raised. They immediately asked for a refund, when the new staff member offered for the meal to be sorted out, the customer again asked for a refund. The new staff member was profusely apologetic, trying their best in a very busy moment to manage the complaint, while the customer for a third time asked for a refund. My dispute with their review is that they stated that they were only offered a refund, implying that the cafe staff were uncaring in their mistake. This was not the case, the new staff member was genuinely concerned and doing their best to fix the mistake. The staff here do their best to be kind, serve people as quickly as possible, and provide excellent coffee and food. Leaving incorrect and damaging reviews to small businesses isn't kind or fair, it can cause irreparable harm to a businesses reputation and stress out already stressed customer service workers. 10/10 would recommend this cafe for being friendly, their delicious food (all gluten free!) And just because they deserve it in this modern world.
100% Dedicated Gluten-Free
10 Sunderland St, Moonah TAS 7009, Australia
Celiac accommodating
60 Goldie St, Wynyard TAS 7325, Australia
Celiac friendly
40 Waubs Esplanade, Bicheno TAS 7215, Australia