Homemade GF pasta and mozzarella sticks!!! Yes please!! My sister and I both have celiac and our waiter put us at ease right away, letting us know that the gluten-free food was prepared in a separate area. I did have my 10 year old niece with me. She was not as appreciative of the menu. There were not many options for her as a child.
Delicious, fun lunch date after the MFA. We had a mixto cerviche which was chock full of seafood & shrimp. Instead of the Baja citrus style, this had a creamy sauce. I am gluten free and they made us a batch of corn tortilla chips, otherwise the 4 sweet potato (?) chips that came with the dish would not have been enough.
THE RIBS!!! OMG, I’ll return just for these! Succulent, all meat, fell off the bone. The BBQ sauce was fantastic.
Chicken tacos were also tasty & had abundant filling.
Great service, our waiter was so nice. However, the food took quite a while to come considering we were the only customers at 3 pm on a weekday.
Parking on Newbury St is always challenging, just keep circling the area til you find something. We recommend Puro!
CGK is fantastic. The food was delicious. We got the But Make It Spicy chicken sandwich and a plain burger on a gluten free bun. Both were phenomenal - juicy, salty, flavorful. The service was friendly and super fast. Lots of good gluten free options.
Dear Sonsie, you’ve never let me down but today was a bummer. My mother has a severe celiac allergy, highly highly sensitive to gluten. As in she will end up in the hospital if she has contaminated food. This was explained to the waitress. It was clear the waitress didn’t fully understand because she asked if my mom wanted to sub in wheat toast. She cannot eat bread period. None the less we saw she made a note about the gluten allergy and submitted the food. Her meal came out with toast on the eggs. We grabbed the food runner and told them we said very clearly no toast. He went back to the kitchen and they came out less than two minutes later with the meal minus toast which showed it was clear they just pulled the toast off. This is unacceptable. You could have put her in the hospital. When we sent the food back it then came with a side salad instead of the potatoes because they said those had gluten. So not only did you put toast on her meal but you were going to serve her contaminated potatoes until you were heavily challenged, twice. I don’t blame the waitress. I blame management and hold management accountable. You put her health at risk and what’s worse is the waitress said the manager would comp the meal, they didn’t not, and the manager NEVER came over to acknowledge anything. Issues rot at the top. It rots with management not training staff. Honestly cannot come back after this and I would warn anyone with a celiac/gluten allergy to stay away. This was scary.
This restaurant was just wonderful! We stumbled upon it walking down the street looking for a place for dinner and I’m so glad we did! The food is absolutely delicious and the service was impeccable. Our waiter, Dany was truly one of the best waiters I have ever come across. Not to mention that I had gluten free options. I 100% recommend this place.
Our first time to Boston and Back Bay Social was within walking distance from our hotel. We were quickly shown to our table. Marlena was our waitress and she was awesome. She was very informed about the menu and options. This was important since our kids are both gluten-free. She gave my wife and I suggestions and she was spot-on. The food was magnificent and the wait staff awesome. If we are ever back in Boston - we will definitely visit Back Bay Social again. Loved it!
Food was INCREDIBLE! Atmosphere was so cute and the menu has a lot of great variety. They had gluten free bread and accommodations for allergies were great.
The service however….. was subpar at best.
A different server than who we ordered with came to deliver our drinks and there was a latte mix up. We weren’t upset but were confused and said we didn’t order that. The initial server came over and gave us BIG attitude and insisted that we ordered it. Then read back the order to us incorrectly and said with distain SO WHAT AM I MISSING?! We reiterated our order with the drink that was missing. They came back with another incorrect drink which we decided to just keep to put an end to it.
Then a different server came to take our food order and it was clear that they were talking about us behind the bar and pointing. So we knew the servers switched sections WITH NO EXPLANATION or warning. The new server who took our food order never came back to check on us, see if we needed anything, and clearly ignored us many times when we were trying to get her attention. She noticed our plates were done and still left us without checking in for at least 10-15 minutes.
The HERO TO OUR DAY and who deserves all our praises and a good bonus is NADIA!!!! She was never our waitress or responsible for us but she corrected the latte incident (that they weren’t gonna correct), she checked in on us, she cleared our plates, and brought us the bill when she noticed we were being ignored, and took off the incorrect latte that we never ordered. Thank you Nadia for being so kind and excellent in customer service. All 4 of us really appreciate you and hope your manager knows your value and hard work ethic.