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Google review

I’ve been a loyal customer of Sofrito because their food is undeniably excellent, and they offer great gluten-free options—a rarity that I appreciate. However, my recent experiences with their service and attention to detail have been increasingly disappointing, to the point where I can no longer support this establishment. Over the course of my last three orders, there have been consistent issues. On one occasion, the chimichurri was so excessively salty that it was completely inedible. On another order, I received salad but no salad dressing; most recently, my order didn’t include a salad at all. These might seem like small issues independently, but together, they point to a pattern of carelessness that’s hard to overlook, especially considering the cost of dining here. My dish alone was over $36—at that price point, I expect the details to matter. What’s even more frustrating is how poorly the management handled these issues. When I called after the chimichurri incident, I spoke to a manager who dismissed my concerns and did nothing to resolve the problem. More recently, when I called about the missing salad, they informed me that they had just started omitting salads—something a customer shouldn’t have to find out after the fact. To make matters worse, when I called again to address these repeated problems, the manager offered only a 20% credit, claiming that they couldn’t do more because they “didn’t have the item in front of them.” This response came across as dismissive and gave the impression that the manager either didn’t believe me or didn’t care to make things right. Had we been dining in the restaurant, these issues could have been corrected immediately. But as takeout customers, we’ve been left feeling disregarded and undervalued. It’s incredibly disappointing to see such a great restaurant fail so miserably at customer service and consistency. While we gave them multiple opportunities to address our concerns, nothing was adequately resolved. Unfortunately, this will be the last time we dine at Sofrito. Excellent food can only make up for so much when the service falls so short.

ASL Restivo

Google review

Absolutely my favorite table service breakfast on property. Gluten free sausage gravy!!

Michael Pain

Google review

Had lunch today at space 220. Our waiter Jonathan was fantastic and very helpful with our gluten allergies. He got everything prepared exactly how we wanted and it was a pleasure eating here. The food was great, the service was even better. Thank you Jonathan for making our honeymoon as special as it could be.

Malia Faith

Google review

Attentive staff for celiac needs

Katherine Naccari

Google review

Well done and was a bit healthier than other options. Great prices. They accommodated my gluten free family! Cudos!!!