I wonder how it is possible that for years, in the center of Naples, they are the only ones offering gluten-free products. Extremely high prices and really poor quality of pastry.
I have been going to them for years. At the beginning I trusted them for two important events: my graduation and my birthday. Both experiences were a disaster.
The first time they completely forgot about the gluten-free order and I found myself with nothing. The second time, instead of preparing the millefeuille I had requested, I found myself with a sponge cake.
They have never shown the slightest interest in retaining the customer, in fact, the opposite.
Despite everything, in these years I have tried to give them other opportunities, stopping by every now and then to get a dessert. But it is always the same story: exaggerated prices and stale desserts.
Today, after not going there for six months, I decided to try the ice cream (never tasted before). The flavors were intact and the appearance left much to be desired and I should have realized it right away. The ice cream was not ice cream, it was cream. Time to go out and it has already melted. The “pistachio and Oreo” did not taste of pistachio or Oreo, I felt sick after eating it and I should have gone back and asked for a refund
3.50 euros.
I swear, this time it is too much. I will never set foot in there again.
The lady at the reception was as cold as the weather!
The service gives no less…
Small sandwich plates feel like eating on the table.
Very overrated sandwiches nothing to write home about
Beautiful place but no paper cups!
I tried both versions of your restaurant, both the first location and I have to say that the flaw in the service has always been there but the sandwiches were much better than now... not to mention a person who, in addition to having celiac disease, is also intolerant to corn, brought us a plated chicken breast with gluten-free bread (not requested due to allergies) when this was pointed out to the waitress she replied in a snobbish tone "what are you doing"...
Obviously this was our experience, we expected much more.
I ordered takeaway... first time and never again... honestly the gluten free was horrible... the staff was not qualified on gluten free products and the cashier was huffing and puffing
If you are celiac and want to eat a good sandwich, here is the right place for you! Both the gluten free and the normal ones are very good, you can compose it based on what you prefer from the ingredients indicated on the digital menu, there was no gluten free beer but the girl who works there went to buy it and was very kind and available. I paid €25 for two sandwiches (the gluten-free one costs a little more). Super recommended!
I came to this place looking for something good gluten-free and lactose-free, and I was very happy to find many tasty alternatives. The menu is very extensive and the guys are very friendly. I also really liked the location: colorful and modern. Well done!