Nice assortment of lunch items in a clean, bright environment. Service was friendly and fast. Great selection of local beers, ciders, and other bottled beverages as well as variety of Route 11 chips. Gluten free bread options, and outdoor seating with umbrellas.
I'm so disappointed in Angelo's today. I attempted to order gluten-free pancakes from them today. It was not on the doordash menu so I called the restaurant and asked if they still had them. I was advised by someone named Chrystal that they did still have them and that it should be on the doordash menu. I advised her that it was not on the doordash menu and she stated that I could go ahead and order regular pancakes and she would make an effort to put the gluten free order to the cook instead. She called back about 10 minutes later and said she could not do that because it would be extra for the gluten-free pancakes. By that time, I had already placed the order on doordash andb it had to gone through. I had to go through I don't know what to get that order canceled and my money refunded. It seems to me that the business establishment would have considered their customer's inconvenience and offered the pancakes cheaper at that point or ask the customer to pay over the phone via debit card for the extra amount of money. It could not have been that much more to inconvenience a customer like that.
We had a Galentines Dinner last night and there wasn’t a single complaint from 11 women. The food was delicious, the service was amazing and everyone was so kind and accommodating. Katie was our server and she was knowledgeable and also knew which gluten free options were the best. Thank you for hosting our little event. Can’t wait to come back!
Amazing! This is definitely my new Hibachi spot. I am gluten intolerant and they were so great about my food restrictions. They offer GF soy sauce and extra rice or veggies since you can't indulge in the noodles. I did feel bad as everyone had to wait for my food to be cooked first with the gf soy sauce. The only reason for 4 stars is we had to keep looking to get our drinks refilled and there were no tricks, jokes or shrimp thrown at our table it was a bit odd. Otherwise amazing taste.
Fav Italian restaurant 3 rd visit here ..Food is always good. I am gluten free and they have penne gluten free pasta. Very accommodating. Just wish they would have a different know gf pasta like angel air.. Otherwise great restaurant great service . Top of my list for Newport news, VA.
I am visiting Newport News from Richmond for my anniversary weekend. We decided on this place because it had a Gluten Free menu and good reviews from other celiacs.
It was FREAKING PHENOMENAL. I ordered the peppered scallops as a starter, crab cake, scallop and shrimp trio with gratin potatoes and garlic mashed potatoes (all to split with my fiancé) as the entree and the crème brûlée for dessert.
Coming from a Chef, I couldn’t have made this meal any better myself. Among the top 5 I’ve ever had in my life. I seriously would sell my legs to live closer so I could eat here again.
The service was a little slow, about 45 minutes before we received an appetizer and then another 35 before the meal was delivered. However it was a Friday night and they had a few big parties so I’m sure that’s what caused the jam.
No matter though, I’d wait that long again to enjoy it. 110% worth every penny ❤️
I truly don’t mean to be this person…but the lack of service and food in NN is horrible. I ordered a pizza and it barely came with chicken, which I found extremely odd that some pieces didn’t have any chicken on it…so, I asked for extra and they didn’t even add it on!! Just put it back in the oven….If you don’t want to add it on, say it’ll be an up charge if you don’t want to take care of your customers.
I only ate one slice because it was awful…then the bartender hands me my check and doesn’t even take off the pizza I didn’t eat. The fact she was going to charge me, made me a little upset, as she clearly didn’t want to accommodate..her response was “the pizza comes that way when I order it.” Like, okay. It doesn’t mean it’s right or should be served like that.
I did apologize to the bartender for how I came across. But come on…as a server/bartender myself, you’re supposed to go above and beyond. It truly isn’t hard to make customers happy….plus, Acting like you care goes a really long way and will make the experience better…most WILL come back.
In my photos, I’ve attached what it looked like and what it came out as after asking for extra chicken. Clearly they didn’t add it and it was only cooked longer where the gluten free crust was overly crispy….really disappointed with the service and food here and I’ll never come here again.
Accommodating Gluten-Free