We booked this location for a large group. They were able to accommodate our request for a specific seating time. The table and seating area were comfortable and the noise level was reasonable. We had two servers assigned for 14 people. They were very busy so service was somewhat uneven. We were very happy with the selection of food from meat to vegetarian to gluten-free and vegan options. Unfortunately, some of the food delivered to our table was lukewarm because they left it under the heaters too long. I don’t fault the kitchen. I believe the service staff were very busy. They forgot our meals until we asked for the status of our entrees.
Overall, a great place to meet with a large group.
But be prepared for some service gaps on a busy night. The table next to us with six people had the manager and a server doting on them all night, even though our table spent more money!!
Always our go-to restaurant in KW for bringing friends/family visiting the area. Consistent, well-priced, and something on the menu for everyone. Also very gluten friendly with a large plant-based menu as well.
My family and I have been going to Proof for many years. Always exceptional food, great gluten free options and good atmosphere. What really makes Proof stand out is their staff. We have gone multiple times and had great conversation and service. Recently we went for dinner and had an amazing waitress Sophie, one of the best we’ve ever had at any restaurant. Checked in many times without it becoming over kill, always ready with the refills on water and stayed for conversation, even with my mother who is known to drag on. Will hopefully see her again on our next visit!
LunchDinnerItalianPizzaDeliveryTake AwayPet FriendlyOutdoor SeatingKid FriendlyOpen Late
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Amanda Hammond
Very accommodating towards dietary restrictions. Gluten free pizza was very good and the pizza toppings were delicious. I also had a delicious spicy Caesar. My partner and I both agreed that we would definitely come back.
We have eaten here a few times, nice little place in downtown Waterloo. The cafe is connected to a small independent theatre. Coffee and lattes are excellent. Tried most of the sandwiches, all are very good. The Godfather is my favourite. Delicious gluten free options are available. There is a huge selection of locally sourced beers, perfect with a sandwich. Convenient place to have a quick dinner before a movie.
Very nice place. I can go here every day. Most of the times I go with belgian waffles or dessert waffles. A whole gluten-free menu is available here, which is impressive.
Ordered “gluten Free” meal for Celiac. They state they can accommodate this dietary need but my meal arrived with a piece of pita in it. I called and they did nothing to rectify the mistake. Said they would email me a voucher for a free meal. Head office emailed me but is now ghosting me. Clearly not safe for people requiring a gluten free diet. People with Celiac disease should definitely avoid.
I get that mistakes can happen but not doing anything to rectify the situation is not cool.
So as you can see they posted a couple emails and ask that I contact them. So I did. They told me it was too late for a refund. I literally reached out the day of the incident and also a half dozen other times. Clearly they are not willing to resolve the mistake they made. Our family use to be regular customer but I definitely will not return.
AMAZING! I went out for a girls night and we had Jordan as a server, she was AWESOME! Very friendly and personable! Food was delicious as usual! Always accommodating, they have gluten friendly options which is nice! Very happy with the service we received!
The best pita and poutine place in town! This restaurant is a staple for us, we visit almost 3 times a month and order dinner. Their meals are super filling and a great healthy alternative to fast food. They even accomodate for my celiac and make a pita in a bowl for me! The staff are very friendly and approachable and the food is always top tier.
We enjoyed our evening at Kelsey’s. Our waiter, Tim, was very entertaining and assisted us with our food and drink selections. We ordered the Steak Fajita (big winner), a retro menu item, the Beef Tenderloin with Creamy Blue Cheese Pasta (which I requested with gluten-free pasta; it was a bit heavy on the salt, but I still enjoyed it), the Chicken Thai Curry Bowl (disappeared fast), and the Chicken Fried Chicken (the presentation was lacking on that one, but it still disappeared).
Delicious and lots of great gluten free options. I have a shellfish allergy as well as a gluten intolerance and they take this seriously and make delicious food! I love the Cambodian Jungle Curry and the Spicy Peanut Noodle Box with rice noodles and chicken breast. Super tasty, real food, filling and satisfying.
We dined here on a Sunday night with a party of 10 and we had a very wonderful experience. The servers Heidi and Emily (I think these were their names) were lovely from the start, and were very attentive to details. We had lots of different dietary restrictions that they had no problem accommodating and even had a whole gluten free menu. Everyone was very happy with their food and the patio was very pretty and great for a warm summer night. We will definitely be back!
I had multiple miscommunications over my meal which created frustration. I ordered the seafood sirloin but without shrimp (allergy) abd mashed potatoes instead of croquettes (gluten-free). The waitress asked if I wanted more of another seafood instead of shrimp so I requested scallops.
The meal initially arrived with shrimp so it had to be taken back. When I got it replaced, there were only scallops and cold chunks of butter in the sauce. I was told the lobster wasn't served due to contamination with the shrimp, which is fine had I been told. If I knew the plate would be so limited I'd have ordered something else. And where the restaurant saved money but not serving shrimp OR lobster, I am really unimpressed with the value.
I was offered a dessert in compensation (only one gluten free option) which we took to go. I'd have preferred a discount on my meal as the issues with my dish really took away from the experience.
While the food was otherwise ok, I'm not thrilled with my expensive dining experience this evening.
I ordered the roasted red pepper soup, which I usually love. I asked them not to put the croutons in as I am gluten-free. However, they put in the croutons.ruined the soup for me
The gluten free burger was actually really good. The bun didn’t fall apart like most gluten free buns. Felt like the burger was made with love. Will definitely be coming back.
We arrived 10 minutes before the closing time Sunday Nov 3, ‘24 and we were never pushed or felt we were disturbing, very very nice person which I forgot the name, it was so appreciated! Thank you!
Our burgers were excellent, but we are not used to eat a burger with a cold bun and due to how late we were we did not want to ask to have them warmed up.
My meal was entirely gluten free and they were careful.
Thank you, for making us feel welcomed despite the time.
I called before ordering online to find out if a specific item was gluten free. The worker said she would not be able to do that. Pretty disappointing and unsafe for someone with celiac.
I had a terrible experience at this restaurant, and unfortunately, it's not the first time. I ordered a gluten-free pizza, but they gave me a regular pizza instead, which made me very sick. A few years ago, I had a similar experience when they gave me a regular burger bun instead of a gluten-free one. On top of that, my girlfriend's chicken buffalo wrap had a bone in it that almost broke her tooth. It's clear that the restaurant is not taking proper precautions when it comes to food safety and quality. The restaurant might have been good 30 years ago, but that's no excuse for the poor service and lack of attention to detail now. The place is run down, and it wouldn't be a surprise if they go out of business. I'm never going back, and I'm disappointed that I had to write a bad review, but it really upset me that they made me sick twice.
Beef and Cheddar sans bun is Gluten Free! The Horsey sauce is too, when you ask for a no bun sandwich they serve it in a container. Great roast beef, my wife and I were so happy to have Arby's again since becoming celiac. Sooo good. Yummy!
Amazing dinner as always and love that they deal with my Celiac with respect and ease. Little bit noisy and can feel a.bit cramped depending on where you are seated. Highly recommend. Lots of choices and always perfection
Celiac friendly
