Picked up a delivery here and they went out of their way to make sure my customer got her gluten free soy sauce, small detail during a rush but it makes a big difference, thanks!
We ordered lunch today and all around it a horrible experience. The gentleman taking my order ( my receipt says Wade) was rude and seemed very irritated. We ordered a Gluten free pizza, XL pepperoni pizza, and 24 traditional wings. The Gluten free pizza crust was so hard you couldn’t chew it. The wings were soggy and nasty. Definitely not worth the $60 bucks as we just threw it away!
UPDATE: I was asked to send them a email after posting this review. I sent the email for them to respond with the same response as below. They didn’t offer to make it right or ANYTHING!!! Definitely won’t be ordering again. If I could give zero stars I would.
2nd UPDATE: I received this response today.
Hello Kelly, im sorry to here about you recent experience at our restaurant. I will be going over procedures with the crew to make sure this doesn’t happen again. I credited your account 50% off next order under the number 480******* you must call in to receive credit. Thanks Cody Barros pizza manager
It took some time but I feel it was handled!
Usually this joint is on point! But after my visit last night my mind is changed completely. Walk in with my family and had to wait 30-45 minutes for any type of food because the staff was too busy on the tv watching sports. Not only that I ASKED and ORDERED from the gluten free menu as I have a gluten allergy and while I’m eating our waiter asked if I wanted THE GLUTEN FREE NOODLES BECAUSE I WAS EATING THE REGULAR NOODLES. What was the point of asking for the gluten free menu if I didn’t get gluten free? Left this place itching. Bad bad bad. Maybe if you paid more attention to the guests then the sports on tv this review would have been better
I wish they had options in hamburger meat vegan pattys or bean pattys. Gluten free buns. The staff okay take forever to order some times it busy I understand. I wish they had more options for vegan like some places. Hopefully corporate see this and adds this to the menu.
The cheesecake factory is a good place to go out with the family or on dates. Tons of options and food! Most importantly they have a bunch of gluten-free options!
Celiac friendly
