Ordered takeout. Process was easy and quick. Food arrived fresh and warm. I love that everything is gluten-free but the flavor wasn't for me. All five of my tacos were overtaken by a sweetness that made it hard to discern the flavor difference between them. I prefer savory tacos.
I've ordered from Frankie's a few times and it has always been delicious! My last experience with them was above and beyond however: I have a gluten allergy and after a mixup when ordering through doordash a gluten version of my order was sent with the courier.
Frankie's realized this and called me to correct the situation before my original order had even arrived! At no extra cost and without my needing to ask they prepared the proper dish and deliveries it to me directly. This was on a Saturday night, but despite how busy restaurants are on weekends my replacement dish arrived literally within 5 minutes of my original order.
I have not received this level of professional care from a restaurant in years and cannot praise it enough. If you are gluten intolerant and gunshy about eating out as a result, I can personally say that their gluten free alternatives are delicious and the staffing really truly cares about it as well.
Thanks, Frankie's!
If you're looking for a gentrified burger spot this is the place to go lol. But I feel like the local Burger spots provide a similar level of quality and more quantity at a lower price.
The gluten-free bun was quite good though. It's more like a thick tortilla than what most people would call a bun. But definitely enjoyed it.
I've enjoyed everything I had here. Lots of different cuisines, so it's nice if a group is wanting to eat different things. Easy to have something tasty that's gluten free or vegetarian or whatever
My favorite restaurant establishment in the city! They take all consideration into celiac and gluten free by having a separate kitchen with fryer for health reasons ! Truly such amazing food!
Pricey but delicious, generously sized pancakes and friendly service. The menu offers a great variety, including gluten-free options, making it suitable for many dietary needs. The atmosphere is cozy and family-friendly, perfect for a relaxed breakfast or brunch.
Poke BowlsDinnerOpen Late NightLunchBread ItemsSandwichesFriesKid FriendlyDedicated GF FryerBrunchDeliveryTake AwayOutdoor SeatingRestaurant
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Jacky Will
We dropped in here for some drinks and appetizers. We tried the fully-loaded crispy potatoes, beet-humus dip, and fries +dips. The fully-loaded potatoes were so incredibly good I ended up ordering two. The dish was cooked three ways, crisp, balanced flavor, and some added kick from the Jalapeno. The beet hummus was okay but could have used more seasoning. I tried the watermelon sling that tasted light, I would've maybe preferred it have more tangy/sour flavor, but it was still good. My friend loved her margaritas. Our waitress was quite pushy to make us leave when the restaurant was practically empty 🙃. However, another waitress made up for it when she brought us shots for a life event we were celebrating🎉. I'd definitely come here again and try more dishes. I'd highly recommend the fully-loaded potatoes. The menu surprisingly had many gluten-free and vegetarian options.
The food was good. The service was great. The waitress was very knowledgeable in regard to gluten-free items. They have many GF options, and they even have a separate fryer.
Had their heartbeet bowl for a gluten-free option. It was delicious and gorgeous to look at before digging in. It looked so good I was interrupted 3 times early in my meal to be asked what I had ordered, it looked so appetizing. Staff was cool and accommodating to my questions about gluten-free options.
Love Pineridge Hollow. Their food is delicious and servers are happy and helpful. Delicious gluten free pickerel and fries. You can walk through the interesting shops. There are so many things going on. Highly recommend you go and also check their website.
One of our fav spots in Winnipeg. Extremely Celiac friendly with dedicated fryers for GF! Lovely service and always reccomend coming here. Thanks Paige H. For the best swrvice!
we really enjoyed the patio, very quick service. love that they have an enclosed portion of the patio, and a fully outdoor side. our food was great, gluten free petite steak and fries was great. good happy hour menu as well! our server was very knowledgeable on gluten free items and was accomodating.
I believe the supervisor’s name is Gurman who we had a very pleasant experience with. He is an amazing employee and he catered to our need as my wife has celiac.
Great experience here, staff are amazing, everyone is friendly and happy to help. Our server was the best! Super knowledgeable and fast. The staff took my gluten allergy very seriously! Food was delicious! Would highly recommend if you want amazing food with amazing service!
The food is always great, but they took the celiac and peanut/treenut allergy more serious than any resturant me and my family have been to, so much so that the chef came out and confirmed our plates were given to us in the right order so the celiac person didn't get what they werent supposed to. Just amazing care. And with the peanut/tree nut allergy person, they got both chefs to check on certain items, just outstanding.
This is why I go back! Love this Keg.
Great food as always. I have a gluten allergy and it is so fantastic that the food is labelled on the buffet. Kiran did a great job of looking after us. I am regular visitor to the restaurant as well as ordering food for delivery.
A Mixed Bag with a Strong Finish
We recently visited Santa Lucia Pizza with a party of nine—my parents, my wife, our three kids, two friends, and myself. Our plan was to arrive around 5:30 PM, with my parents getting there early to secure a table and place our order so the food would be ready by the time the rest of us arrived. Unfortunately, the visit got off to a rocky start.
Upon arriving early, my parents requested a table for our full party. However, they were told by a female manager that, due to company policy, they could not be seated until everyone had arrived. While we understand that some restaurants operate this way, the situation could have been handled more professionally. The restaurant was far from full at the time, yet my parents were made to wait for more than 10 minutes with no accommodation or courtesy extended.
When we did arrive, my dad was still speaking with the same manager, who responded to his concerns with a rude tone and dismissive attitude. Instead of offering an understanding ear or solution, she made a pointed comment about how this situation could have been avoided if we had made a reservation—essentially placing blame on my father. As someone who has worked in the service industry for years, I found this incredibly unprofessional.
To make matters worse, when I went to the host stand to ask whether gratuity would be automatically included for our large group, I overheard this same manager speaking about my dad to the hostess—clearly referencing him in a less-than-respectful tone. That kind of behavior is absolutely not what you expect from someone in a management position, especially in hospitality.
Thankfully, the experience took a turn for the better once we were seated. Our server, Carly, was a breath of fresh air—warm, bubbly, attentive, and professional throughout. She took the time to ensure all our needs were met and brought a sense of ease to the table, especially after the rocky start.
A special shout-out goes to Danic, a male manager who came out personally after we informed Carly that my wife has celiac disease. He reassured us that her meal would be carefully prepared and took time to explain the steps the kitchen would take to ensure her safety. His personal attention and thoughtful approach were greatly appreciated and went a long way in restoring our confidence in the restaurant.
I called later in the evening just to let Danic know he and Carlly did a wonderful job but was was first met with the female manager who again shared a very aggressive and short tone with me. Once I talked with Danic he was so personable and grateful for the call.
In the end, while the beginning of our evening was marked by disappointment and frustration due to the behavior of one staff member, the dining experience itself—thanks to Carly and Danic—was very positive. The food was great, and the service (once we were seated) was excellent.
Final Verdict:
⭐️⭐️⭐️☆☆ (3/5 stars)
Santa Lucia Pizza has potential and some standout staff members, but their customer service—especially from management—needs improvement. A more respectful and empathetic approach from all team members would have made this a 5-star experience.
What can I say, these folks know how to do steak.
Unfortunately for me, I'm celiac so need to be careful. They have a few gluten-free items on the menu and many more that can be modified to be GF.
My steak was medium, the perfect temp on my plate, and I'm fairly certain we didn't talk during the meal, but we definitely enjoyed them.
The significant other has lobster. She was in heaven.
We skipped dessert.
The only downside, and it really wasn't, was that there was a lineup, and the hostess stated we might be waiting 45 mins without a reservation. We were only waiting about 20mins while we enjoyed our Mushrooms Neptune appetizer at the bar (GF, they didn't have the potato puffs, GF on the menu), and our wine pairings were perfect.
Bonus: AWESOME bar staff and table service!
Four stars for the atmosphere is how hectic it seemed. Tight spacing and constantly moving with purpose staff, detract from a relaxing environment, but that's not anyone's fault. Maybe because we were on the 'bar side' once seated at our table.
Also not a place for those who might be watching their budget. We had a gift card and easily doubled that.
CocktailsDinnerFrenchOpen Late NightLunchBrunchDeliveryTake AwayOutdoor SeatingKid FriendlyRestaurant
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Christine Nygren
Went for a work trip dinner, and it was very tasty! My coworkers with no food allegiance allergies really liked the mushrooms and ribs appies.
Had multiple gluten-free and some gluten and dairy free options. Fryer is nominally gluten-free, but they fry a lot of shellfish in it. They even had GF vegan carrot cake as a dessert option, which was a pleasant surprise.
The waitress was kind and patient with my niece. It did take her a while to come back to our table throughout the night and it wasn't a busy night. I had a chicken rice bowl that was extremely delicious. I was also delighted that they had a gluten-free brownie available.
Charley B’s will forever be our favourite drive-in in Southern Manitoba. If you’re looking for a place with delicious, fresh, & locally sourced food, Charley B’s is your place. They offer a variety of burgers, poutines, ice creams, & other delicious main dishes & sides, there’s something for everyone. They also have gluten-friendly options (my mother has celiac & she’s never had an issue eating here). We’d recommend you try the Smokey & The Bandit Burger (I like to swap out the hamburger for crispy chicken), & an Arnold Palmer as a drink of choice. I promise you won’t be disappointed!
Beautiful restaurant in a great area. Our server Thor was incredibly resourceful and on top of things. I had the arugula burrata salad, and it was not my favourite thing I’ve ever had. I really did not enjoy the tomatoes in it, maybe I had a bad batch but they were so mushy, way too salty, and tasted rancid. I had to pick them all out they were terrible. I really enjoyed the burrata especially with the gluten free toast. It looked better than the baguette it is supposed to come with, and it was very crunchy. The rest of the salad was okay, but I couldn’t get past the tomatoes.
Great place. Loved the atmosphere and food. I really like the set menu style and they were able to accommodate for gluten free. Our server Adam was very courteous and attentive. Thanks again!
Never again.
Server was outstanding.
Manager...not so much.
Why put out voucher for 15 dollars off of your meal then don't let you use them?
I got a voucher from a friend went to have lunch and when finished the manager wouldn't honor it.
When I asked the server she looked into it and was even puzzled.. the manager said not till next year.
We both asked where does it say that on here..
He said the person who bought the gift cards would have been told that... How the hell am I supposed to know that? Lol.
Server even agreed it was wrong. But I'm not going to fault her for that..
The gluten free pizza was mediocre at best.. .
Pizza hotline makes a better one for sure. But I won't be going back here. Il go to Bellisimo or Frankie's instead. Their people are always awesome ...
,
A very nice restaurant with fantastic service and great knowledge of celiac disease and gluten free options.
The food was delicious and the service was exceptional.
The restaurant itself is quite dark and feels more appropriate for dinner than lunch. We look forward to visiting again.
We are very happy with the service offered by Jody and her staff.
We received a sincere apology and generous compensation for an online order miscommunication, which wasn't ready at the promised pickup time.
However, the staff assured me that the now fully replaced order would be ready in good time, and it was.
The food was extremely fresh and that includes the GlutenWise Grillled chicken clubhouse, the two garden salads, and the two Boston-sized burgers. And the 2 GF brownies were excellent!
This location has shown sincere integrity and respect for its customers and that means a lot.
We will happily return to this one.
Plenty of gluten free options available. The server was knowledgeable about celiac disease and mentioned without asking that I could have fries because they use a separate frier. I did and fries were delicious! I felt safe and the atmosphere is amazing.
My cousin is gluten intolerant and our server, 1049 Bayliegh, was extremely careful, knowledgeable and patient. She checked out every entree my cousin was considering. The result was an enjoyable and safe lunch. We were very impressed.
Wine BarVegan OptionsDinnerOpen Late NightVegetarian OptionsDessertsPastaDeliveryTake AwayOutdoor SeatingKid FriendlyRestaurant
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ZS
This place is an unpretentious approach to amazing food and excellent organic wines. Their gluten free menu is anmazing and very accommodating for people with celiac. You don’t feel like you’re missing out at all! Luc was so knowledgeable and make our experience fabulous.
The sushi is good. My partner is vegan and was very impressed by the selection of options available to her. They also offer gluten free soya sauce. There seems to be lots of takeout happening so it can feel crowded if you sit near the doors. Service was a little slow but not a big deal.
Today I ordered the house salad with the roasted red pepper soup. The soup was delicious and so was the salad that was brought out. As I was eating my friend pointed out that it was actually a caesar salad. Once I brought this to the waitress attention she was more than happy to swap out the correct salad. Normally I would not say anything and just continue to enjoy the food I am eating but I was already having a bad day and I decided I desreved what I ordered. Boy was I happy to have made this choice, the dressing was amazing and I will definitely order the house salad again. I also got a chocolate torte to go because it is the most delicious moist gluten-free thing I've eaten. If you have not tried this before, do! Or try the carrot cake because it's also amazing.