The Severn Gorge, is a lovley place with some great food and really nice staff.
I have celiac desise (bad gluten allergy) and the staff were very accommodating to me.
They sprayed and wiped down my table and at the cavery they wiped down the entire surface and changed the utensils so they could guarantee there was no gluten on them at all.
They also sprayed down and wiped the cutlery area.
I couldn't have asked for better accommodation for my allergy, it's one of the best services I've ever had.
Thank you very much Tim the carver, Aidan the chef and Elaine the bar tender for such amazing service.
Thank you.
The staff were lovely especially Ashleigh. They explained what items on the menu were gluten free. Ashleigh served us promptly and even tried to help when we couldnt get the app to work at the end.
I order from here anytime I want a treat, I have coeliac disease so its a bit tricky eating out, however they always label everything clearly, inside and takeaway. I order the same thing everytime, I'm picky and each time I eat here its been amazing, they taste exactly like normal pizzas and dough balls. I've never had a bad experience here, never a risk of cross contamination or even a bad experience with staff. It's nice to know that there's atleast 1 place in telford where I can have a treat and not worry about eating gluten.
Moody staff, no uniform, no atmosphere, unwelcoming. We moved table as it was very unsteady but they still sat others on it. Poor gluten free menu. Small portions for price. My caesar salad was swimming in water from lettuce . V poor standard and staff v scruffy and attitude
Fantastic experience. To anyone who has coeliac disease like me, this restaurant will accommodate your needs perfectly. They made a gluten free pizza (a fresh base and everything). Highly recommend. Carolina was the friendly waitress I've ever met and went far above and beyond to make our visit enjoyable.
Went for a birthday meal on Monday the service was excellent there was 13 of us and 2 of them gluten free Connie our server was great checked if the gf people wanted fresh cutlery instead of the ones pre laid up.
The food was excellent all came out hot.
Connie made sure everyone was happy and nothing was to much of an ask
5* service
My mum, my brother and I came out for lunch and although been many times my mum is recently diagnosed coeliac. Georgia was well informed of what was available for my mum even explained how the gluten free options are cooked separately and where to find the food menu's available for my mum. We had a wonderful time.
Marc was our host today and he was very welcoming and attentive. My husband has celiac disease and Marc was very accommodating to help with the allergen guide to avoid Gluten. We find when eating out in most venues that staff can be uncomfortable about dealing with people with allergens or make him or us feel uncomfortable. But that was not the case here, Marc and the employee behind the carvery (sorry we didn't catch his name) were patient and kind whilst ensuring my husband could enjoy a meal without feeling like a nuisance. The atmosphere was great and the food was delicious. Thank you for a pleasant trip, we will absolutely return when we can.
A little disappointing birthday celebration lunch for my best friend. A party of 10 chatty women could be a handful, but the serving staff came accross quite disinterested!
Having booked some weeks ago we were looking forward to a lovely meal and pleasant celebration. We sat in a character separate dining room with a stunning fireplace; (shame the open fire wasn’t lit given it was -3 outside). We ordered various choices from the menu, but upon reflection, we weren’t asked if “anyone had any allergies”, and unfortunately one of us had to return her meal as she is Celiac. I ordered Steak pie which sounded delicious but was quite dry and the additional gravy, geletinous and very dark. We had to ask for condiments for the tables and at no point did any staff check on us all to ask if our meals were ok or if we should like anymore drinks. The plates were cleared, but nobody came back to ask if we wanted a dessert? When we eventually managed to catch a waitress and asked for a dessert menu, we were told “the kitchen was now closed”. Nobody came in for us to pay the bill, despite asking! Good job we are honest people and paid at the bar and not just walk out unnoticed.
The young Barman, on the other hand was nothing but professional, polite and lovely; a great example to the serving team.
Very much a shame given previous experiences and recommendations here have been good. 🙁
This has for a long time been on my list of places to try, so I decided to book a table. I did this online and received a confirmation email.
It's located in Dawley and away from the town, you have fields and trees nearby. Pleanty of free parking.
I was greeted warmly on entering and took a table upstairs, it is a beautiful old building with lots of character. Tables are nicely spaced, so you have privacy, and it's not too noisy. The background music is tastful and just at the right level. On the far wall, a projector screens an old movie that adds to the atmosphere.
Staff and that applies to all, including the trainee, were excellent.
They have a good menu. I opted for a main and dessert.
The food was excellent, and I would class it as fine dining.
It was not cheap but not that expensive as you got an excellent, well presented meal.
Customer several was excellent.
They cater for gluten-free and have good options
What a fantastic find!. We stopped at this lovely pub restaurant for lunch on our way to Wales on holiday. We were warmly welcomed on arrival and our 12 year old Australian catrle dog, Biscuit, was fussed and given treats by the Landlords family. The interior is smart and clean. The service was excellent. The menu catered for Coeliacs (Gluten free) and a great selection was available for all pallates. There was even a doggy menu for the pooch!. I had a lovely sirloin steak medium rare. Delicious and cooked perfectly. We also ordered lamb burgers, Southern fried chicken on Ciabatta and fries. All came well presented and tasting delicious! We will definitely be back our.our return journey. Excellent!
Called in un planned, nice comfortable cafe, gluten free cake and a pot of tea. Service friendly and quick delivery of order. Lovely time, will do it again.
Waiting 20mins before asking someone to come and take our order.
Waited 30 mins for one lot of drinks to arrive then another 10 mins for my children to arrive.
The starters came after saying how long this has taken and my kids are tired and honestly, I’ve never seen anything worse! I wouldn’t even serve them to my dog. The mozzarella sticks were placed on a plate which were rock hard- overcooked. There was no presentation just thrown on a plate. With nothing else. No side sauce, dressing just throw on a plate. Not what they looked like on the menu!
The gluten-free dish was shocking.. again no care, no side sauce or presentation.
No care at all!
being coeliac I felt like I could not take that risk on them being careful if they couldn’t even get the starters right.
I told the waiter I was not paying and they told me I had to pay for my drinks! Which is shocking!!! I would rate this below 1 if I could.
Shocking!!!
First time coming here and have to say, AMAZING. Came a bit early so we went to the “pub” area of Jenko’s. Staff were very kind and friendly. When it was time to be seated. We were given a nice warm welcome, an introduction on how the place works and how you get your meals done. Very helpful. Foodwise, very good and delicious. They do a good job at catering for celiacs and those who have lactose intolerance. Pricewise, decent. The all-you-can-eat Mongolian is worth every penny. However the sides and drinks, such as chips and Koppabergs, for example were a bit pricey. The atmosphere on Friday nights is great however. People bring their own vinyls in and it’s just a really nice place to be at. Definitely going to come here again. Truly great!
I used to love Coffee#1 but I feel that it has gone the way of Costa and Starbucks in its poor offering for gluten free patrons. We used to be able to get a really good quality carrot cake or polenta cake but over the last year or so we've seen the cake reduced in size and now seems to consist of an overly sweet cappuccino cake. To be honest no one wants to have only the same cake to choose from in several outlets over the year. There are no GF sandwiches and in the Telford branch the coffee is no better than a Costa. What a pity as it used to be great.
What a gem of a place! Treated to gluten free afternoon tea today, outstanding! Everything was fresh, tasty and delicious. Staff were lovely and friendly, nothing was to much trouble and kept checking everything was OK and tea was topped up. Definitely recommend and will return. Well done Gratitude Cafe, we will be back!
Really liked this pub, nice inside with plenty of seating. Food was excellent, chips were amazing. They do a gluten free brownie too.
Staff were really helpful and welcoming.
I had chicken and bacon salad and a cherry sundae.
Came here last week as a party of six. Greeted by friendly member of staff and promptly shown to our table. My other half is Coeliac and therefore required a strict Gluten-Free option. This presented as no problem at all and Daniel, who had taken our order, went to considerable lengths to explain what she could and couldn't have. When the food arrived it was hot and tasty. There were no complaints from any of the party and everyone enjoyed their meal. Reasonably priced too!
I would definitely eat there again.
Well done to all concerned.
Celiac friendly
