I have been a loyal customer of Nancy Chang’s for years, but today’s experience on Christmas Day was beyond disappointing. They were offering a buffet, but there were no sugar-free or gluten-free options, which meant my diabetic grandfather and gluten-free father couldn’t safely eat from the buffet. While we were fine with them ordering from the regular menu, the manager refused to let the rest of us (a group of seven) get the buffet if even one person ordered separately. This lack of flexibility and accommodation was shocking.
The manager’s attitude made everything worse. She was incredibly rude, dismissive, and even made inappropriate comments about my grandfather after we explained he has Alzheimer’s. She showed no empathy and instead complained about being stuck at work. Her behavior was unprofessional and ruined what should have been a special holiday experience for our family.
We felt we had no choice but to leave the restaurant without eating. We left feeling frustrated and disrespected. As long-time customers, we expected much better. This experience has made it clear we won’t be returning. I strongly discourage anyone with dietary restrictions or special needs from dining here—you won’t find any understanding or accommodation.
Cozy atmosphere, delicious food with a variety of vegan & gluten free options outside of the norm. Baked goods were on point and the staff was friendly and kind. To top it all off they have vegan candy bars 👍
The staff were friendly and understood my requests related to Gluten Free options. My husband loved the Shepherd's Pie. I was very happy with the Irish Pizza appetizer.
The Tasty Bistro is a wonderful experience right in the heart of Worcester! If you want fresh homemade dishes prepared with love and care, this is the place to come. Gluten free? No worries. You will have lots of choices. We plan to come back for the brunch sometime soon. So spread the word, we love the Tasty Bistro and you will too!❤️
Authentic and tiny. The owner was so sweet and the place is so cute. Am not personally gluten fee or vegan, but really appreciated the dedicated vegan menu and the GF labeling. Will definitely be returning. No pictures because the food was gone so fast.
This is one of my favorite coffeehouses in Worcester!! They are so kind to open 1 hour early for us on Wednesday mornings, for our fitness group (November Project). We love them and their support of us! Their matcha lattes and vegan/gluten free cookies are VERY good, as well.
My absolute favorite restaurant! I’m allergic to soy and gluten, and the pad Thai has neither of those and it’s so incredibly delicious, I recommend this restaurant to everyone !!
A friend and I tried out this place the other night, as I'd read that their actual restaurant in Worcester would be closing after Black Friday this year - they are transitioning to a food truck / pop up model, as they already do that. I had to try it, as tons of friends had recommended it - and it was SOOO good. I am not vegan, and it was amazing - but I am sensitive to eggs/dairy/gluten, and they had plenty of choices to accomodate me. I had a build-your-own omelette with vegan sausage, vegan cheese, veggies, and it was incredibly filling. Highly recommended :]
Staff was friendly and very gluten allergy conscious and they discussed their menu in detail and made sure I was comfortable with all the options. I got an acai bowl and it was delicious. Their fruit was fresh. Very nice seating area as well.
Celiac friendly
