We came in for dinner and were warmly greeted by Erich T. When I mentioned that I brought my daughter her own food due to her Celiac disease, I was blown away by how polite, knowledgeable, and accommodating Erich was.
He explained that Pizza Ranch offers gluten-friendly options and took the time to reassure me about the precautions he personally takes to minimize cross-contamination — including using fresh containers for ingredients. Because of Erich’s care and attention, my daughter was able to safely enjoy a meal with her family instead of feeling left out with separate food. She was so happy, and as a parent, that meant the world to me.
Erich went above and beyond to make sure we felt comfortable and cared for. He is truly an asset to your company, and this kind of service deserves recognition. I’ll be sharing our positive experience on the Gluten-Free St. Louis page so more families like ours know they have a safe and welcoming option here.
Thank you for the great food and outstanding service — we will definitely be back!