We just hosted our parents 50th Anniversary in their private lounge area - it went so smoothly, the food was delicious, service was spectacular and our young children even loved the restaurant. They even had many gluten free options. We would no doubt make a return soon. Thanks again.
Positives:
Friendly staff and convenient location: The staff at Browns Socialhouse in downtown Ottawa were friendly and welcoming. The location was easy to get to from our hotel.
Delicious food: The food was very good, especially the burger (made with gluten-free ingredients!), tuna poke bowl, and fish and chips.
Areas for Improvement:
Flat beverages: Unfortunately, the fountain pop was flat, and they only had bottled drinks available. The server mentioned they have recurring problems with this. Similarly, the beer on tap was also flat, which was a letdown.
Gluten-free communication: I called the restaurant beforehand to inquire about gluten-free options. I was informed they have dedicated fryers for gluten-free items. However, upon arrival, the menu descriptions seemed to contradict this. It would be helpful if the menu could be more accurate regarding gluten-free options to avoid any confusion for future diners with dietary restrictions.
Overall:
Browns Socialhouse has the potential to be a great spot with its friendly staff and delicious food. However, some improvements in beverage service and menu accuracy, particularly regarding gluten-free options, would enhance the dining experience.
I recently hosted a surprise party for my mom at this restaurant, and I can't say enough about how wonderful the experience was! The service was top-notch, and the food was absolutely delicious. The canapés were perfectly timed, and the bottle of bubbly was ready as soon as my mom arrived.
A special shoutout to Maddie, our server, who went above and beyond. She spoke French fluently, which was a huge plus for our francophone guests. Maddie treated us like family, ensured that our gluten-intolerant guests had the right food, and even served my mom’s wine in a special glass she had for her 60th birthday. When my mom accidentally left the glass behind, Maddie kept it safe until she could come back for it.
Everything was just perfect. A big thank you to the team for making the event so memorable!
I recently visited Sidedoor and had a fantastic experience. The atmosphere was great, with beautiful decor and lighting. The service was top-notch, with our server Steph being very friendly, personable, and accommodating to my allergies. She even went out of her way to get a gluten-free/dairy-free dessert from the eighteen kitchen!
The food was absolutely delicious, with a great presentation and attention to detail. The fusion menu was very interesting and unique, and I loved every dish we ordered. The value was also fair and reasonable, especially considering the high quality of the food and service.
I highly recommend Sidedoor for anyone looking for a great dining experience in the Byward Market. Thank you to the entire team for an amazing evening!
When you're gluten and lactose intolerant and low fodmap... and the server and chef take the time to accommodate; and then when the resulting meal is to die for, all you can say is thank you, but with your whole heart. Thank you for a wonderful meal. We will return!!