A welcoming spot with a cozy vibe, known for its attentive service and accommodating menu for various dietary needs, making meals enjoyable for everyone.
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Vicky Urruela
We love Bills easy space, lots of Gluten free options, tasty food and very nice staff. Antonio was great!
Known for amazing nuggets and tasty fries, this spot offers quality meals at great prices, though toilet hours can be a bit inconvenient.
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Katie Mcnamara
Coeliac Review: The GFC nuggets are AMAZING. The fries are also GF and so good.
Only downside is they shut their toilets around 18:30pm which is annoying if you’re eating in.
A standout spot known for its fresh offerings and welcoming vibe, perfect for a memorable outing with friends or family.
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Alba MIr López
Great experience! We had the American pizza with pepperoni and it was absolutely delicious – thin crust, tasty ingredients, and perfectly cooked. I can’t eat gluten, and the staff were super friendly and helpful, adapting the whole menu for me. I had a starter, pizza, and dessert, all gluten-free and all amazing. Highly recommended, especially for coeliacs or anyone with dietary needs. Will definitely be back!
An absolute gem just a short stroll from Kew Gardens, perfect for a cozy evening with stunning Christmas lights nearby!
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Emma Thompson
An absolute gem of a place.
About 10 mins walk from Kew Gardens. I have to eat gluten free for medical reasons and the staff were amazing at making sure i had an enjoyable tasty meal.
Thank you to everyone, front of house and in the kitchen.
Fantastic meal followed by a walk round the Christmas lights at Kew.
A perfect evening. 💕
No flexibility on menu, no Gluten free options, pretty dreadful really.
Pretty awful service culture issue in the Gardens as a whole.
Having a nice terrace with a good view and good interior is no substitute for professional catering
The Dysart Arms, 135 Petersham Rd, Richmond TW10 7AA, UK
Gluten-free options
LunchDinnerDeliveryTake AwayOutdoor Seating
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Stella A
A wonderful birthday treat. Impeccable service and quality of food. Loved every moment and really appreciated the extra effort to accommodate for my gluten free coeliac needs.
Shaftesbury Arms, 121-123 Kew Rd, Richmond TW9 2PN, UK
Gluten-free options
DeliveryTake AwayPet Friendly
Perfect for celebrations, this spot shines with a welcoming vibe and leaves guests raving about delicious, satisfying dishes.
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michelle Graham
We chose the Shaftsbury for our daughters 18th birthday celebration.
The staff were welcoming and accommodated our party beautifully.
Top marks to the chef, our food was enjoyed by all and not a scrap left on the plates. We ordered the meat burger, plant burger and the gluten free fish and chips which looked delicious and thought I had made the wrong choice, but so pleased with my plant burger. Yum, Yum , yum.
Thank you Shaftsbury team....you did it again!
Great service and excellent recommendations make for a top-notch experience, though the decor and Indian flair could use a little boost.
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Climate Action Productions (Erika)
The food is absolutely amazing!!
I just warn anyone gluten free to not risk it. I went for my birthday and told my server before each dish I had an allergy, and was told it was fine, but by desert, I was served a dish I was told was gluten free and when I was finishing eating it they ran over to tell me it had cookie crumbs on it, which has looked like almond crumbs because there were pieces of almond so I didn’t think anything of it because again I was told it was gluten free before I started eating..I had a stomach ache all evening which wasn’t ideal especially on my birthday. I would stay away if you are quite allergic.
Besides the lacking in allergy training, the food was great, but I would just be cautious if you have an allergy.
For management: please you should have an allergen binder and training for your staff if you are going to claim safe for allergies. There were items labeled gluten free on the menu, like poppadoms, that when I tried to order the staff said they sometimes have gluten, those should not be labeled gluten free. The ice cream I ordered which had cookies on it, was labeled gluten free on the menus and the server said it was fine, but the desert chef did not know what gluten free meant. There needs to be better training or don’t say you are safe for people with allergies.
Also some of the plates were chipped which is not what you would expect from a high end restaurant.
Experience delightful ambiance with exceptional service, perfect for a relaxing meal or celebratory gathering.
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P (amela)
The girls from the reception were so helpful and managed to accommodate me and my friend early , took care of our coats and advised to choose gluten free options as we were unable to use QR code. Lovely Saturday brunch we definitely recommend
With a cozy vibe perfect for celebrations, this spot offers a memorable Sunday lunch experience that'll warm your heart and satisfy your cravings.
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Alexandra Foster
5-Star Review for Britannia Pub & Restaurant - A Perfect Sunday Lunch Experience! Birthday 🎂
We had the most wonderful Sunday lunch today at Britannia Pub & Restaurant. From the moment we walked in, the atmosphere was warm and inviting, making it the ideal setting for a birthday 🎁 celebration. The staff were incredibly attentive throughout our visit, anticipating our needs and ensuring everything was perfect.
The food was simply fantastic. We started with the artichoke soup and tempura prawns, both of which were beautifully presented and bursting with flavour. For mains, we tried a selection of Sunday roasts—both the beef and pork were cooked to perfection, tender and rich, with all the classic trimmings. Every bite was delicious and comforting, exactly what you’d hope for in a traditional British roast.
The whole experience was seamless and enjoyable. Whether you’re after a special occasion or just a lovely Sunday meal, the Britannia truly knows how to make a lunch memorable. Highly recommended! * * * * *
P.S. Two members of our party required gluten-free options, and the Britannia wonderfully accommodated their needs. The gluten-free dishes were equally delightful, showcasing the kitchen's versatility and commitment to all guests.
P.P.S. The icing on the cake (!) was the surprise birthday candle presented with our pudding and coffee. It was a thoughtful touch that made our celebration even more special.