We visited on what seemed to be a particularly busy day, which unfortunately affected the overall experience. Tables hadn’t been cleared, and it felt like the staff were either stretched too thin or not effectively managed.
That said, the gluten-free menu was impressive and offered plenty of options, which we really appreciated. I ordered the Buds Bowl, which sounded great on the menu, but it arrived missing key ingredients—there was no roasted squash or pomegranate seeds. With only one server visibly working and clearly overwhelmed, it was impossible to get their attention, and no one checked in to see how our meal was.
Since we had to pay before eating, there was no opportunity to raise the issue or have it resolved, which left us feeling a bit disappointed.
We’re keen to try the chain again at a different location because of the excellent gluten-free options, but we won’t be returning to this particular site.
HUGE gluten free menu and absolutely delicious. I had the steak sandwich which was so yummy and smooth. The service was incredible and the view is great if you enjoy people watching. Definitely recommend for a nice lunch in the city centre.
All of their burgers are gluten free, you just have to ask for a gluten free bun. Their onion rings and fries are also gluten free & they have gluten free beer too! A coeliac must try!
Great experience, the waitress Betty was a delight! She was very professional and kind. Had a gluten free fish and chips which was amazing and there were lots of other gluten free dishes available! Beautiful views and will definitely be back
Great place for people with food inflictions 😊. Separate menu for Celiacs, which was very impressive. Nice place, with seating inside and outside. Food very good. Service not that quick and had to be reminded that I'd ordered a desert. Would go again
I have been to a few of the restaurants owned by “The lounge” and everytime I have been glutened I’ve had to ask about so many things on the GF menu even the coleslaw which by the way at the time wasn’t gluten free….the food is always amazing however I feel the risk is quite high for coeliacs like myself….
Absolutely gorgeous stay where I was able to eat safely the whole time! It's a fully Gluten and Dairy free pub! I had 3 meals here from dinner to breakfast to a Sunday lunch which included all the trimmings! Absolute heaven! I cannot recommend visiting here enough!
🌟🌟🌟🌟🌟
The Lemon Tree Tea Rooms in Llandudno is a delightful haven on a busy day. I tried the Welsh rarebit (perfectly topped with egg), and it hit all the right notes—creamy, savoury, and just what you need for a little pick-me-up. The charming Alice-in-Wonderland décor and friendly staff create a relaxed atmosphere where you’re free to sit wherever you like; just head to the register to order and your food will be brought over.
It’s clearly a local favourite—stylish yet unpretentious, with a diverse menu including sandwiches, toasties, jacket potatoes and homemade cakes. The staff were welcoming, efficient and professional, making this a quick but memorable stop. Dogs and gluten-free options are also catered for, which shows attention to detail. Overall, a perfect little retreat for a tasty break in Llandudno town centre.
Whole separate gluten free menu, genuinely never seen so many options! the staff are so friendly, patient and understanding when it comes to being told about celiac.
Lovely brunch here today, a great choice of gluten free food and the best cheese and bacon gluten free toastie ever served with unreal homemade vegetable crisps!
Absolutely fantastic experience at Bill's in Cardiff Bay.
We turned up without a reservation and despite the place being quite busy, we were seated promptly and drinks orders taken quickly.
I'm Coeliac which means boring gluten free dining, but in Bill's there is a whole gf menu so I didn't feel left out. I had the Fish Pie and Banoffee Sundae, both of which were different from usual gf options.
They also did a gf IPA which I wasn't very keen on but nice to have the option.
We were served by Gabriel. He's an absolute treasure.
If you're gf, you should deffo give the place a try!
Amazing 2 find a couple of gluten free options. However on our second visit after ordering the burgers we were told they were out of baps, and when the soup arrived it was also missing the gf roll. Lovely food but disappointing- if you are offering gluten free make sure you have it in stock
Very disappointed with healthy choices, no salad apart from crispy beef in sticky chilli sauce, hardly a salad.
I was told that chef couldn’t make me a salad if it’s not on the menu, I asked for a celiac meal, or if the chef could do some plain chicken, the waitress said that they have no chicken on the menu, offered a steak sandwich, that a could scrap the meat out of the bread or maybe a wrap and do the same, if I wanted a salad the only way to do this was to order a side salad and add to a starter or get some chips.
No knowledge of what a celiac disease is….
Lovely place such a shame the menu is so unhealthy
Amazing food, friendly staff. Managed to cater for me despite my large number of food intolerances, even going out of their way to check the ingredients on their gluten free rolls and desserts
For a small cafe, as a Coeliac, this was a great find. There was a selection of cakes, instead of the usual one! And the staff were really helpful and willing to go the extra mile to provide food that I wanted all at a price that was reasonable and in line with the food containing gluten. Other places would do well to note! Thanks to the staff!
Excellent food. Very gluten free aware. Great service. Had the duck followed by gf cheesecake. Fantastic meal and lovely environment. 3 courses. Lovely
Went for the first time today for brunch. Team were great with their gluten free knowledge of what items needed to be swapped out to make none GF choices GF, which was hugely appreciated. Coffee, food and service all great. Will definitely be back.
Exceptional Service at Merthyr Subway!
I visited the Merthyr Subway on February 24th and was blown away by the outstanding service provided by the staff. I requested a gluten-free roll, and the staff member immediately changed gloves, wrapped the tray, and oven with paper to ensure my order's safety. Their willingness to go above and beyond made my experience truly memorable. From start to finish, the staff member was incredibly pleasant and helpful. I highly recommend this Subway location for their exceptional service and attention to customer needs!
Everything on the menu is gluten free which was a revelation for my husband who has coeliac disease. Also good vegetarian options for me. The food was excellent and service was really friendly and helpful. Highly recommended. We will return.
If you’re on the Llyn and fancy a pizza come here, take away and sit on the beach. Great pizzas and an awesome, helpful service. If you need gluten free food then he’s had supplier problems to deliver something he’s happy with( because he want to deliver good food), as an alternative he’s made toasted soft GF pittas with pizza fillings and they’re really really good.
The staff were lovely and accommodating, the menu accommodates to vegan, gluten free and caffeine free (and all at the same time!!).
I'll be coming back here sometime :)
DO NOT GO HERE.....If you have dietary needs don't go here, my wife is gluten intolerant (makes her violently ill, eldest is autistic with ADHD and egg, wheat and milk intolerant (makes her behaviour more extreme) my youngest is milk intolerant.
2 times we have tried this outlet, and 2 times they have had violent reactions due to the visible cross contamination continuously going on between the staff
Four adults visited the Rok for the first time, (which is a separate resteraunt but part of The Lighthouse building) . We had the Sunday lunch menu and were impressed with the food, service and amazing sea view. My wife requires a gluten free diet and she had a number of options to choose. We will definitely be returning.
Extremely helpful here! Fantastic gluten free bread and crackers range as well as Dairy Free/Vegan cheeses! They stock the fantastic I am Nut ok cheese
This is a lovely place. Great sandwiches served by friendly staff. Very generous fillings and the bread is possibly the best bread I've tasted. Also do gluten free bread. Thanks
Arrived at almost closing and the staff were friendly, chatty and happy to help. They also have gluten free bread, which Rhyl subway do not have! Recommended.
Walked into the Swansea Union Street branch, to have the option of Gluten Free is so vital for me, so enjoyed my Chicken Caesar Salad 6" Roll with a Latte Coffee, also being handed an Allergens Leaflet to keep personally, which is so useful. I travel for work quite a lot, so this Leaflet will be kept for future use 😋😊👍
Called in as they advertised Gluten Free available. They use gf rolls & cleaned work surface thoroughly before making my order. Lady who served me was knowledgeable about GF & we had a long chat about various rolls, breads & wraps that I can have. Wide range of fillings & lots of combinations available. Absolutely great find. GF people, we don't have to go hungry!!
Celiac friendly
