Wait time ensured that we 100% will not be back. We were one of three tables on a Friday night and our food took well over an hour, not to mention that we waited the final 10 minutes for the last person to get their meal which was nothing more than a salad. Our waitress was very inattentive. To the point where it was much faster to just get up and get drinks from the bar for the table. However, it was nice to have a full gluten free menu. Food wasn’t bad.
When family and friends visit us in Rochester, we typically go to the Owl House because it offers so many dietary options. We have vegans, vegetarians, gluten-free, and meat eaters. No matter who we take, we always leave super satisfied, bellies full of amazing food and drinks. Even though we've visited The Owl House at least 6 or 7 times in the two years since we've moved to the Roc, this is the first time I knew I HAD to leave a review. We've always had great service, but Willow is by far one of, if not THE best server I have ever had the pleasure of meeting. I was a server for years, and game recognizes game. She was funny, her timing was perfect, but her suggestions? I typically order steaks, pasta, or seafood dishes. This girl had me ordering pork chops for dinner, and it was the best pork chop I've ever had! Absolutely amazing! She made our evening out with our PA family perfect. I highly recommend checking this place out if you haven't already, the atmosphere, the food, the service, the menu options...it's all there.
Love this place! I’m a vegetarian, and my spouse is vegetarian and has a gluten allergy, and the Red Fern was able to accommodate with no issue whatsoever. We even had our choice of bakery items to choose from, which is practically unheard of. Only downfall is the staircase to enter, so it’s not particularly accessible, but they do have plenty of outdoor seating on the ground level.
What an awesome place. Ordered their catering for an early Christmas Party. The food was phenomenal. And with the help of Anthony I was even able to accommodate a couple of Gluten sensitive guests. Really pleased with everything. Thanks very much.
Highly recommend, particularly for anyone with food allergies or Celiac Disease. Our little one has Celiac and a milk protein allergy. The first thing the server asks you when you are seated is if anyone has food allergies. They have separate gluten-free prep and cook areas, and a separate fryer, so there's no cross-contamination. All of our son's food was brought out by a manager who oversaw everything and had a wooden "allergy" flag sticking out of the food. The food and service were great too! We'll be coming back!
They have a HUGE selection of fresh homemade bagels and flavors of cream cheese!! It was overwhelming trying to choose what to get! For $3.75 I got a toasted French toast bagel with raspberry jalapeño cream cheese. She agreed to put butter on it first and then cream cheese! my fav 😋 The bagel was fresh and slightly cinnamony, and the raspberry jalapeño cream cheese was delightfully sweet with a mild kick of an aftertaste. I didn’t get any menu pictures but oh boy I gotta go back to try the other flavors. Maple bacon?? Pumpkin? Salmon? Yes pls. They also have gluten free bagels and vegan cream cheese and pastries!
Quaint little child-friendly spot offering good drinks and good food. However, if you plan on ordering food, you better have some time on your hands. It is not uncommon, from our experience, for food orders to take upwards to 50-60 minutes. Last time we ordered, it took 48 minutes for us to get two wraps that didnt even require any ingredients to be cooked. No explanation, no apology. The gluten-free wrap was in pieces and required a knife and fork (see image). Once again, everything is always delicious, but the speed of service is occasionally mind-boggling.
They are really good about gluten free. I was told the owner found out he has celiac 4 days after opening the store. They use clean equipment and are knowledgeable
I used to have the most amazing experiences here, never had any issues. However I went here for Valentine’s Day and my pasta definitely tasted like regular pasta (if you know, you know). I asked the waitress to check with the cook and since we were sitting right by the kitchen, we saw the chef get mad because they had just closed the kitchen and he didn’t want to make a new meal and said to “just tell her it’s gluten free”. I brought this up to management with no response, so I won’t be returning here sadly.
The food was good, and I'm glad they have gluten-free bread as an option without additional charge. nice soda machine, lots of sauces! One star removed on atmosphere because the place was freezing cold!
Our business is located nearby and we decided to have a company-wide picnic to enjoy the nice weather before the calendar turns to fall. We were tired of the same old options that we usually have at these events. We gave Pita Pit a try today and it was a huge hit with our employees. Ordering was easy and the food was fresh and delivered on-time. All of the platers were neatly packaged and labeled which made it easy to select your favorite pita. We also ordered a group Rice Bowl which worked great for everyone, especially our gluten free employees. We found our new favorite spot and will be ordering from Pita Pit again!
Just found this coffee shop a week ago after being displaced, now permanently, from Hurricane Helene in Asheville, NC. I have been to more coffee shops than I can count on 5 hands….after being here twice, it’s absolutely one of my favorites! The little store up front, the coffee, and the gluten free & vegan cookies they sell are both worth every penny. I haven’t tried the food yet, but that’s next. I’ve already introduced the place to local family and friends. I look forward to my visits now to this side of town.
They were very accommodating for a specific order for my elderly parents. It all looked wonderful and tasted good too. My gluten free cookies were so good. Thank you so much!
Excellent food, if a tad expensive byuy big enough to share.
Employees are delightful, accommodating, and the food is excellent. Well worth the money. Also have gluten free rolls.
These are by far the best subs in Rochester, definitely worth paying a couple dollars more for! The service staff is always so friendly, you walk out blessed just from short conversations with them. Highly recommend getting your sub Mike’s way, and the spicy relish is incredible! Also, I’m excited to tell my wife they now have gluten-free bread too.
Both the phone service and counter service here have been excellent every single time that I've placed an order for pick-up.
We have only ordered pizza so far, and I will say that the flavors and the dough/sauce/cheese/toppings ratios are spot on.
The ONLY negative thing that I could say is that the dough tends to be a lttle tough for me personally, which could be fixed as simply as mixing the dough for less time.
Having worked in pizzerias for years, I have learned that mixing dough over 11-12 minutes over-developes glutens in high gluten or 00 flour.
All things considered, this is my go to pizzeria every time I want a fast and very consistant pie. They have a great team!
Celiac friendly
