What a wonderful experience! We came with a group of 9 including all ages and gluten allergies. When they heard we had celiac disease they cleaned and wiped down the area and made our food separately. They have a dedicated fryer for their fries and also have gluten free buns. Most of the burgers and sandwiches can be prepared gluten free. Everyone that was working there was kind and happy and didn’t act like they were put out at all for the extra work for our food allergy. It was just a really good time. The food was also really good! Thank you for a great meal!
Delicious and careful about gluten. They were really quick too! They are pretty busy, so I would suggest having another place, like a park, to eat at if you go with a large group at a busy time.
Great choices, good prices, helpful staff, good food. They handled my gluten free order really well with clean serving utensils and separate bins of the items I chose. I was shocked and very pleased. Nice work.
They are always efficient and working hard to make the wait as little as possible. They are always courteous. In-N-Out is the only fast food that I frequent. I always order protein style burgers (lettuce wrapped). They are able to accommodate for celiacs reliably, which is huge for my family. When dining in, there is always at least one person constantly cleaning.
I love hood service and when the food is gluten free grilled chicken and waffle fries it makes an excellent experience!
Thank you so much for being so kind!!!
The gluten free bun was hard as a rock and shriveled up. They were out of half their menu and beverages and the toy machines stole money from us. The employees were rude.
Smashburger is our go-to spot for burgers and fries. It's awesome that they have gluten free options and take special care to avoid cross contamination for those with allergies. The food is great and customer service is stellar!
I have a wheat allergy. Chipotle is a very safe option for me generally. This location here seem to be very trained on allergies. I walk in and say I have a wheat allergy can you please wash your hands and change your gloves. Normally I would face eye rolls or an under the breath comment. This location did not bat an eye immediately went and changed their gloves and wash their hands. The manager must have overheard my allergy and the other worker there because they immediately start changing out all the spoons and ladles as an extra precaution. And they knew to get me cheese from the back. I have never had such an easy experience at any restaurant with my allergy. They really made me feel like I wasn't abnormal. Most other restaurants give me a really hard time. I will be back to this Chipotle regularly especially with their knowledge on cross-contamination. Super friendly and they did not make me feel like I was a burden! That is huge for someone with celiac disease! Thank you employees at this location! I wish I could say that about all Chipotles. But I think this manager is a good one.
CELIAC - Gluten Free.....
Super friendly staff and always so attentive and spot on with executing their process for food allergies.
Thank you 5 Guys Mesa !!
What can I say five guys has amazing burgers and fries. I’m gluten-free so I get the burger without the bun it’s basically a lettuce wrap for the burger in it. The fries are absolutely amazing about the cage in on the regular. Can’t complain about anything here!
We prefer the drive thru and will stop when we can get in the natural drive thru line. We go for the gluten free fries. We've only gotten sick once...we took some time off from going...and haven't had an issue again with reminding it's an allergy. That said, cross contamination is going to happen so if you have a severe allergy I wouldn't recommend it. We love the fries, so good. Unfortunately we need grass fed beef meat, the hamburgers don't agree with our systems...before we were more sensitive, they were so yummy, we miss them. The drive-thru to the check out, all the employees are so nice and smile...it's so great. I think it's time for some fries...yum.
I LOVE Lennys Burger! Everything I have ever ordered here has been delicious! And, I love that they have a gluten free bun. The folks working there are friendly and always have a smile on their face. How refreshing!
My son has celiac and normally I have to explain myself: I asked for a glove change for my son and this lady’s washing her hands, the guy comes from the back and switched all the scoops, grabbed new cheese, and wiped the counters. It was amazing because cross contamination isn’t a joke and I shouldn’t have to explain myself to make sure he doesn’t get sick
Charbroil, good . But the sauce make less tasty too me. It’s ok. If I would order it again I would order it plain. Large burger 🍔, fries pretty good wish it was little more. Gluten. I seen on the menu a haven burger which is pastrami burger . Sounds tasty. Next time… I think like the sign says California style. On burger there is salad dressing on vegetable s. Different . It takes away from the meatiness and charbroil. I Can taste charbroil but it’s over powering on all the rest of taste. If your like me ask for plain if you like it that way. Its still good. Different but good. I can’t wait to try other stuff on menu. it is quite Smokey in the store . Quite busy for lunch hour… seem like regulars. Allot of chattering and socializing. Very social atmosphere. Everyone seem to be tuned in.
Maka was our cashier and quazi server. This guy is awesome! Very professional. I'd hire him if i needed an employee. Clean restaurant. Good food. Don't be afraid of the spicy ketchup. Kids meal cookie is XL. No gluten free buns, but the lettuce bed was very carefully prepared.
I have been coming here at least 3-4x a week for at least 6 months now since i work close and i have never had a bad experience.
The workers are all really friendly, and they even memorize my salad now which is a custom. I want to specifically shout out to Summer, Veronica and Priscila. They have had great customer service and been patient with my custom order since it is a bit complicated.
The man that i assume is the manager is always incredibly nice.
The ingredients are always very fresh and tastes delicious. Plus they have a great rewards program and also have deals often. They have great dressing options for vegan, gluten free, and dairy free which they have the list to see when you order.
I highly recommend this place if you are looking for a healthy lunch that is delicious, filling and a quick in and out, and that is consistently good each time you order, with great customer service..
Walked in on a Sunday afternoon so it was not busy thank God. Asked for a cheese hot-n-ready. They didn't have any but they had 2 pepperoni ready so I purchased both.
The young man that helped me was so friendly and polite I was in and out no problem.
I'm allergic to gluten so these pizzas were for my kids and it looked delicious. They did not complain one bit. And I didn't have to make lunch.
Great experience, great food. My wife has celiac and was able to get a burger on a lettuce wrap that was completely safe with no cross contamination. They do a great job with allergies and gluten-free.
Always a good experience from my friendly neighborhood Taco bell! Baja blast is my favorite and being gluten free my go to is the pinto beans with cheese and red sauce, and crunchy taco supreme YUM
I was so happy to learn the roasted turkey sandwich uses a gluten free bread. If celiac, cross contamination is a possibility. The sandwich is very good and now a regular stop for fast food.
We had Big Nate’s Bbq deliver for my son’s wedding rehearsal dinner. Santana texted when he was on his way. He arrived on time with the food and he was very nice. It was all so delicious and more than enough food! We got the Mega Pack that feeds 30 to 35. We had about 28 people in attendance. There were plenty of leftovers. Everyone really enjoyed trying the different sauces on the brisket and pulled pork. The chicken had a nice smoky bbq flavor. Those that had the Mac & cheese really liked it and went back for seconds. The pasta salad was very good too. Big Nate’s also let us know their meats, sauces, and beans were gluten free as a couple of our guests have dietary restrictions. Thank you Santana and Big Nate’s for the delicious meal!
I'll definitely be eating here again! They have a gluten free grinder/sub and it's amazing! The bread is normal, not a hard grainy brick like most GF bread. 100% recommend. Of course the eegees frozen treats are all GF and so good.