Whoever we interacted with (I think the owner?) was very attentive to my friend and I, and the other patrons. I loved that everything what gluten free!! The food was classic and delicious. The frozen fish to take home looked vibrant and yummy too!
Absolutely amazing pastries! 100% gluten free, plenty of vegan options as well. Customer service was incredible. I will definitely be coming back for more!
New owner (Raj) has really outdone himself! The new layout is beautiful—a fun, fresh vibe for sure! Food is still delicious, lots of variety (the gluten free fish n chips are AMAZING!), and the staff are very friendly. Will come back for sure!
Love it here. It’s so cozy. Lots of their little treats and baked goods are gluten free and I believe they are all vegan. Their brunch menu is good too! Very generous portions. They always play the perfect cozy calm music, you can reserve a table which I would recommend doing on the weekends. I’m the warmer months they have some patio tables out on the sidewalk to watch all the Locke street dogs walking by. The banana bread is 20/10. I also love their matcha oat latte with strawberry syrup.
It is not at the location. It is a columbian bakery with a sign to call if you want something. For someone just passing through hamilton this put a damper on our ability to get gluten free.
I’ve never had a complaint about this place. Well, maybe that it’s not closer to my house 😂
Such good food, friendly service and some tasty gluten free options too!
We parked down the street in a parking lot that only accepted coins. $2/hr. (No cards accepted only coins)
When you first step foot in the door it's like being punched in the nose by an old moldy cloth. 🤢 Needless to say, we stuck around because we heard that that pop punk band 'Accident Prone' from the early 2000s has been seen there. 🤘
The staff are the cool kids you jammed with in school. Friendly enough and didn't seem to mind catering to our dietary restrictions of dairy-free and gluten-free. They were very accommodating.
If you are looking for Root Beer here, you won't find it. It's only Pepsi products (and even though Pepsi makes root beer, they didn't have it lol!)
The BEST thing about this visit.... APORKALYPSE NOW BURGER AND SWEET POTATO FRIES!!!!! I still dream of this pork on pork product. There is nothing as good as this. The burger patty is delicious, it's topped with regular bacon that was the perfect crisp and if that wasn't enough it was topped with chunky double smoked bacon (which I hope to be buried with one day). I swapped my provolone for vegan cheese (for those with broken bellies like me) And, if that wasn't enough.... they slather this little piggy in horseradish mayo!! Like what the funk?!? Who thinks of such a glorious burger lube?!? Bottle that and sell it, you'd make a killing!! I swapped the standard fries for sweet potato fries that came with a tasty dip and it was a match made on the farm!
I am STOKED that we stayed, that burger was like nothing I have ever eaten before. Thank you to whoever created it! It was simply gorgeous.
I hope to be back someday to enjoy that morsel once more!
To prefix, I want to say that the staff at The Burnt Tongue have ALWAYS been great to deal with and accommodating.
However, if you are a vegan, dairy free or have any dietary restrictions: AVOID THIS RESTAURANT 🚫
Their system for indicating vegan items is inherently busted. Items are marked with a “VVC” which translates to being vegan and celiac friendly on their little ordering guide.
With that said, they have a little asterisk (*) that says to check about daily specials on a dish.. or something along those lines. The signage is confusing as the asterisk doesn’t say “may change what dietary restrictions are accommodated by this dish.”
In my scenario, I ordered a soup marked as “VVC”… but there was cheese in the toppings. Whoever thought that putting dairy in a dish SPECIFICALLY NOTED as being vegan shouldn’t be allowed to add items to the menu.
Again, the staff were fantastic at getting me a refund and courteous when on the phone.
This doesn’t excuse the fact that The Burnt Tongue is negligently and FALSELY advertising dishes as being vegan/dairy free when they are, in fact, not. I should not have to ask if a vegan option is actually vegan.. this is dangerous to people who have severe food allergies and grossly incompetent.
I will not be returning until they can make the appropriate changes to the listing process for their menu items. I and advising friends and family to go elsewhere until that change is made, too.
We used to come here all the time - and it was great. Then last year we went and I noticed the gluten free pizza did not taste the same as it had. Took a break from Caro, then decided to give it another go, and it is disgusting. The gluten free dough *was* the best in the city (I’ve been gluten free for 10 years and tried many places), and it appears they changed the dough. Not sure why they would change it because the last 2 times it has been horrible. Couldn’t even finish a slice. Very disappointing! Will not be returning, and I no longer will be recommending Caro as a gluten free option
I am overwhelmed with happiness from my experience at this barBURRITO today. I was recently diagnosed with Celiac, and have not been out to a fast food restaurant in months since being diagnosed. The gentleman who helped me, was AMAZING. I asked him about his Gluten Free option and asked if he could change his gloves and wipe everything down. He did, and not only that, he made sure that my items did not touch anything that was used with wheat, he made sure to offer me options that were Gluten Free Certified, he changed his gloves multiple times, and even put parchment paper between my items on the heat pad. He was SOOOO diligent and made me feel super safe and happy. I am VERY happy, and would recommend this location to other people whom are Gluten Intolerant as me. I wish I would have got his name, the guy deserves a raise! :D
We have eaten weekend breakfast here on many occasions. The gluten free waffles are the best I've ever tasted. The coffee is great. The service is friendly. The seating is tight but worth the wait on a busy day.
8 of us went for a work gathering and I can't even begin to caution against here enough!
From being sat at the incorrect table and moved, to tables thag wobble and having to finally swap thw table ourselves (after mentioning this to our server)
To only.part.of our ppl getting a drink and others flagging one down, apparently the breaded cauliflower os now needed broccoli without even so much as a heads up.
Orders were screwy. Salads with wrong dressing x2, I'm gluten free and ordered no bun but.got.the bun and when this was pointed out I got.a dry overcooked -borderline burnt burger without and condiments.
Another of us ordered a salad.with grilled chicken only to be asked a whole.later again what protein she wanted.
We were asked 2 mins after getting our apps how we were doing but not again.
The restaurant was awful, service & food.
As we.are management from a local store celebrating this was very disappointing.
We try and support local businesses but we definitely will not be back.
decided to go to Caro
for a gluten free pizza tonight . server came to tell us they were out of at
least 3 items on the menu and many types of drinks
then waited to order -crickets
waited 20 min … no one took our order
we left … terrible service
sorry not sorry
I have to eat gluten free as I'm celiac & family members kindly picked me up some GF morning glory muffins from Paisley Cafe to try. Wow...best GF muffin I've ever had!!! I will be making the 45 minute drive to see them soon (& I suspect often!) to hopefully get more muffins & try whatever other GF delights they have! I wish I still worked at McMaster University so I could visit them every day!! :-)
**Update - visited in person - do be careful if celiac as server used same tongs on regular gluteny treats on the GF treats. I didn't notice the tongs weren't fresh until midway through server packing up my goodies & I ended up having to give away $30 worth of treats as I couldn't eat them. My bad, I should have asked server to use fresh tongs when I ordered.
Amazing food! Always freshly made. My daughter is celiac and when I let them know through a note left with my online order they called me back almost immediately to assure me that they take allergies very seriously. They took all precautions to prevent cross contamination and also had gluten free soy sauce.
Atmosphere rating doesn’t really count as its take out only.
We travelled 2 hours to eat dinner here. Destination choice. Us and our friends (4 top) The dining room was busy, loud and full of laughter. The Kitchen was on a lull when we sat down for our 7 pm table, as we had a front row seat to see what they are up to. What they are "up to" is a LOT. As is the whole restaurant. Great greeting at the door, good well timed and solid service by the whole team, table visit from the Manager to say hello and chat for a minute. Very well made drinks, good wine selection by the glass, big tables, nice big chairs. Details. They have these covered. As the second rush hit, and the Kitchen crew was heading into what I know was the second stretch of service in a 10+ hour day, they did not let up. All of the parts of the dishes we ordered had their full attention. The salad, venison carpaccio and squash fritters were delicious, proportional and looked fantastic. The frites on the burger and flat iron steak (both cooked as ordered, delicious and served hot) were crisp and seasoned. The gnocchi was so good my wife purposefully did not finish so she could take some home to have the next day and my duck leg had crispy skin, soft delicious meat and slightly textured cabbage, with potatoes, proper lardons and a balance of tart mustard. There was dessert too after all of that great food, a smooth and full-of-real-vanilla-bean brulee and a light lemon tart. Espresso martinis after the meal instead of coffee. I am a full blown celiac diner who understands that there will be dishes that I just cannot have and yet I had numerous menu choices as well as un-requested thoughtful additions provided (gluten free crackers for my carpaccio) This is a restaurant business that you can go to knowing that all of the people that are here are working to put out the very best over-all experience they can, and have been doing so for the past several years. In a changing time of eating out and deciding where to go and what to get, my wife put it perfectly - "Go somewhere that can exceed your expectations" The French does just that.
SO rude. falsely advertised gluten free menu and then IDing my family and I when we are clearly 21 and over. pompously and thinks they are above everyone. we left and didn’t even order . what a joke. not loyal to locals.
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Madison Deppe
Everything here is 11/10. Definitely get the salmon sushi and then watch yourself want a second one. Fries are a must. The PB espresso martini is painfully good. And they are exceptional at managing celiac/gluten intolerance. Great every time - thank you guys!
Great place my wife is gluten free and they served us a great breakfast i like the button system for the less fortunate we donated $10 today toward it keep up the good wor
This is a very cozy spot that my friend and I have visited on a few occasions now. Every time we are greeted with AMAZING service, everyone is so pleasant and knowledgeable about all the options available, especially for my friend who has a gluten intolerance - one of the few places that has a good amount of options for that dietary restriction. I impulsively decided on a dessert which also ended up being fantastic.
One of our favorite restaurants in Hamilton! When we dine in, the staff are always so friendly. We like to get the katsu curry and karaage donburi - both delicious, and gluten-free! Looking forward to trying their sushi soon. 😊
ALL their waffles are GF gluten free by default. Default was never so delicious as this! The Belgium Waffles had a perfect texture with a buttery moist chewy yet delicate airy interior and a crispy golden exterior. You can't make them better than this! Yum!! Thank you for sharing your talent 🙏
I would give this place a million stars if I could. Incredibly kind and friendly staff. Food was excellent AND so gluten free friendly. Being celiac usually means I have to skip home fries and toast but not here! We had egg, bacon, toast, home fries and the breakfast BLT made gluten free. Highly recommend. If I’m ever back in Hamilton I will be going here!
Service has been great every time we’ve gone and my kids love the birthday cake pancakes. I’ve usually been very happy with the food and grateful for the many gluten free options but this time my food was actually cold—not even room temp/warm, but cold as I’d it has recently come out of a refrigerator.
My daughter also had the top of the syrup container come off as she was pouring some on her pancake. The staff were very apologetic and assured her that it wasn’t her fault (apparently it’s not uncommon). It was a busy morning, so I didn’t say anything about the temp of my food.
Most of the time I would give five stars and we will still go back—I’ll just assume that this was an off day. Service was still great and I’m sure if I had said something, they would have addressed the cold food issue but maybe we won’t go back on holidays in the future 😬😅
My first time here and I will definitely be back. We dined in, but there was a lot of takeout happening as well. People really love this place.
I was thrilled to learn that most things here are gluten-free. Absolutely delicious and lots and lots of options.
Paulhul Kari pikka - tendo grilled chicken and herbs and spices and it was amazing
Rogan Jash Kashmiri
The atmosphere is fine, not very high end but not a pub. Service is good, the server didn't stand out in anyway but I was part of a large group of 12/13 so it can be a lot for a server. I had calamari to start, and it was excellent, super tender and the batter was light and crisp. The mussels in beer sauce, which were a tad overcooked, the mussels were quite small, and the sauce was extremely salty, normally I drink up all the broth/sauce from mussels and I couldn't with these. I also had a gluten free pizza, traditional, with garlic. I've had worse gluten free crusts, and I've had better. The toppings were more like a delivery pizza place than what I'd expect from a traditional Italian restaurant. I ordered a bourbon old fashioned, and I don't think they knew how to make it because I just got a rocks glass of bourbon, ice and an orange peel lol.
I was looking at the other things the rest of the group were getting, I wasn't super impressed, the carbonara looked too thick and chunky, the garden salads were heavy on iceberg and light on every thing else. I just think with the prices it should have been a little better.
I've gone to east side Mario's and had equal/better for less.
Every meal at The Express is amazing! They have delicious food, gluten free options, and are absolutely hands down my favourite neighbourhood restaurant! Always friendly, accommodating and will go the extra mile to make sure your experience is top notch. I highly recommend that you get over there for lunch or dinner and get yourself a grilled vegetable salad (with chicken if you eat that!)!
Had a wonderful dinner here! A huge thank you to the supervisor, Ak, who went above and beyond to assure my group that the cheesecake was gluten-free it was absolutely delicious! We truly appreciate the great service, and we’ll definitely be back. Thanks again, Ak!
The food here is fantastic,
They have fresh authentic mexican dishes with many options including gluten free an extensive dedicated vegan/vegetarian menu which is not common for most mexican restaurants!
I tried the tacos and they were fresh, tasty and came with authetic dips, birria juice and authentic mexican spice dip,
They also had amazing fresh juices like strawberries berry and mango and much more
The service was very friendly and fast,
I will highly recommend!
Breakfast was amazing. Our server Melissa was excellent. Service was fast and friendly, food was delicious.
They have gluten-free options for breakfast and the restaurant and washrooms are accessible friendly
Definitely recommend to give this place a try.
Our server Gabby was amazing and so attentive as I am gluten free, she made sure everything was going well. She checked on us a few times and was making sure we were in the loop about our food and timing, I appreciated that.
Also, I have never seen a manager be so active, Mike was running plates out to people, checking on people, we even saw him wiping the counter in the washroom. This was soo amazing! This is by far our favourite keg location out of all we have visited (hamilton, niagara falls, missisauga, toronto) and we will continue to come to this one.
We first ate at Baci in 2021 when only room service was available. It was a great experience and the food was really good. So for my birthday we came back so we could eat in the restaurant. My wife had the cod ( gluten free) and it was terrific. I had the Bolognese which was also very tasty but large enough that I am looking forward to having it again tonight at home!!
I should add that the service was also outstanding.
Clean, well managed and good value for the money. I like my pork not so well done but I understand that restaurants have to be cautious and not everyone likes pork on the pink side. The portions were good and they have gluten free rice-based pasta that my wife enjoyed. They even had GF bread to make a garlic toast! We each had a drink and found them to be reasonably priced too. So many establishments are gouging on that element now. We weren't expecting much from initial impressions but we ended up pleasantly surprised and would definitely go back if opportunity presented it.
Ancaster pur and Simple. Mariana served us and was very knowledgeable about celiac and cross contamination. It was much appreciated. She was so friendly and e never felt rushed. Food was hot when served and delicious!!
Gluten free pizza is really good, and sized correctly. Other places have very small GF pizzas, but these ones are medium sized and reasonably priced. I also like that they now have a few grocery items that you can buy with your order. I got a couple heads of lettuce to make my own salad and some really good marinated olives.
Ordered pizza from here for the family. It was delicious. I like that the pizza is not too saucy, the crust if fluffy and the toppings were abundant. I also love that they offer a gluten free option as well, it really made it easy to have the whole family involved in the pizza night! 10/10 would go again
100% Dedicated Gluten-Free
Celiac friendly
Accommodating Gluten-Free