I ordered a Gluten free burger(allergy) and received a normal bun.
Rang and was offered a replacement or vouchers and opted for a replacement.
The replacement had aioli which our original order did not have, and the service by Lex was rude and she tried to charge for the replacement
MexicanCocktailsDinnerOpen Late NightLunchFriesTacosTake AwayOutdoor SeatingKid Friendly
People are saying
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Matt Kelly
It’s always difficult eating out when gluten free but there’s so many GF options!!! The girl working out the front really sold it to us! Platter was awesome but make sure to starve yourself before going as it’s a huge portion! Ha!
Came on 18th November 2023 for a birthday celebration, excellent service from initial phone booking to everything on the night, food was fantastic highly recommend the platters but for me the Vegetarian Pizza was absolutely delicious we thoroughly enjoyed our night here and thought it was good value for money. Great selection for our gluten free members of the group too, Thanks Fainting Goat for a great night😊
Great service tonight from our lovely server Ethan. Easily helped us with our gluten and soy allergies. Was a nice nostalgic time as we no longer have a Cobb and Co where we live.
Rocked up at 9pm for a late dinner and was greeted by very friendly and welcoming staff. I was given all of the options for my gluten free allergy and they double checked to ensure it was safe to eat. We received complimentary bubbles (I didn’t realise it was valentines day😅) Fantastic meal. Even leaving and paying the bill the staff had time for a chat and thanked us for coming. We definitely will be returning.
I’ve been told about this place for a long time and finally came here. The food was so good. I have intolerances to soy, gluten - and they accommodated my order. And, even though these items are on the menu, I did not feel unwell, like at many other places. So I will be coming back here. Friendly and excellent food.
This is the best treat I’ve ever had. It tastes like Christmas new years and Valentine’s Day all on one bite.
I just got the worst GF pizza from the Koutu branch. The normal pizza is good, but the gluten free pizza is absolutely uneatable. GF is not a choice for everyone! 😞 If you can't prepare GF food don't say you can and then add extra charges and expect people to be happy with tast- less food 😡
Tonight table of 4.
1 gluten free. Which when asked the server what options, to his reply anything we can change the menu to suit. Food was beautiful. Personally I had the ostrich special..... divine!
Fantastic service, time between courses was perfect, drinks were never empty.
Highly recommend.
We will be back!
Really lovely spot for dinner. I brought my family here last night - we have three vegetarians, a vegan AND someone with gluten allergy, and Lovely India catered to all of us beautifully. Our server was very knowledgeable and attentive, all the dishes were absolutely delicious and the prices were fantastic. 10/10 we will definitely be back
Sadly thus place let me down, on the menu it says several items are Gluten Free, I'm Coeliac so need this to be true sadly it isn't, when I went to order they told me everything is cooked in the same oil etc, I was extremely angry, IF IT'S NOT GLUTEN FREE DON'T ADVERTISE IT AS SO ! Only call it GF when it actually is !!!! Learn about this please !!!
Tried 3 times to contact before posting this review but since noone wanted to call me back, here I am. I ordered 2 gluten free pizzas (at an additonal $4 per pizza) equating to an overall order of just under $80. When I got home (I live 45 mins out of town) and opened the box, I realised we had been, what I can only assume, given childrens pizzas instead of family size. I tried to call and speak to someone, I was told "gluten free is smaller and also doesnt look pretty so thats why". These Pizzas were $30 each and were less than half the size of their regular pizzas. When i tried to explain this to the person on the phone, I was brushed off and told the manager would call me. Noone has since called me. I also emailed twice (with pictures) noone has responded.
We have been to Giovanni's a number of times and have never experienced such awful service, we are familiar with the regular size of their pizzas and were shocked that, you pay extra for gluten free bases to receive half a normal order.... A simple courtesy call back would have been sufficient to resolve the matter, but service doesn't seem to be that important to Giovanni's anymore.
Accommodating Gluten-Free
