A bad (expensive) figure
I'll start by saying that the quality of the food was good - except for the calamari, which I suspect were squid and in any case a bit hard/rubbery - but overall it was a disappointing evening, especially having ten guests who I cared about a lot.
I chose this restaurant because on the website it was presented as exclusive, attentive to vegan and celiac needs, with a rich and interesting menu. Unfortunately, the reality was very different:
• The menu on the website did not correspond to what was actually available in the room.
• The only vegetarian/vegan second course indicated was not available because it was "out of season" - but then why keep it on the menu?
• The service was slow (almost half an hour to take the order, an hour to eat), disorganized (starters and second courses served together; one diner was left without a dish for a long time) and often distracted (errors in the orders, little attention to the tables).
I understand that the ambition is to offer an elegant and refined experience, but elegance and professionalism are not built only with a beautiful venue or a high bill. They require consistency, attention to detail and, why not, even a little humility.
An evening that should have been special turned into a bad impression. A real shame.
All you can eat formula, includes appetizer of fried food and pizzas. Possibility of having everything gluten-free with an extra charge
. Friendly staff
Beautiful evening and beautiful place... I enjoyed some exceptional potato chips and an excellent gluten and lactose free pizza... the menu is very varied because it also includes sandwiches, salads, a well-stocked wine list and top craft beers! Professionalism and kindness on the part of all the staff.. Thanks to Giulia and Roberta who served my table with care and courtesy! Congratulations 👍
Gluten Free Review. #Celiac #GlutenFree #GlutenFree
I had the opportunity to try this pizzeria twice within a year of each other, always taking a margherita so as not to distort my evaluation.
Unfortunately, the opinion has not changed, they will also be ok with "normal" pizza, but without a shadow of a doubt if there is someone in the group who eats gluten-free, this is really the last resort to eat. In my opinion it is among the last in the ranking of pizzerias offering Gluten Free in Caserta.
"Non-contamination" is not guaranteed.
Tip 1: By spamming on the Naples celiacs Facebook group you are giving yourself a huge "shot in the foot", because celiacs tend to review and, as can be seen from your review history, you are inexorably lowering the rating of the restaurant.
Tip 2: If you want to focus on the celiac market, take a few months to learn the technique, because right now you only leave a negative impression when you come there.
4 of us came on Saturday night for a 12-bite dinner specifically for the gluten-free sandwich but unfortunately it wasn't available!!
Despite the difficulty, Antonio, the guy in the room was super decisive, thoughtful and kind... he immediately cheered us up by advising us on excellent meat while also giving us all the explanations about the cut and type.
To pair with the meat he also recommended a perfect wine, a bottle of Dolcetto d'Alba, making us all agree on our tastes.
What can I say, we entered with a sulk and left with a smile, it's really rare to find someone who, despite the CHAOS of SATURDAY EVENING, is willing to take care of a table so as not to disappoint expectations.
We will definitely be back to try something else and let Antonio advise us!
I recommend to everyone!!
My favorite restaurant ever! Comfortable and familiar environment, kindness and smiles, extraordinary dishes! From the appetizers to the dessert everything is really delicious!!! Gluten free dishes are also available, what can I say... perfect!
It is a place where you can relax and have fun in company or with your destination.
It is highly recommended for those who are lactose intolerant and allergic to gluten
🔝😍
Truly positive experience, exceptional raw materials, preparation of top dishes, impeccable service, kind and ready to meet our every need, celiac lunch from starter to dessert, owners are very kind and exquisite people, 5 star experience well deserved, congratulations to you for your commitment, we had a great time and will return to you as soon as possible.
Elegant and welcoming place, with kind and prepared staff. The food is excellent, the menu is extensive and also offers gluten-free food.
The quality-price ratio is also excellent.
Excellent food accompanied by the courtesy and professionalism of the owners and all the staff. Attention to the customer and his requests even when it is necessary to improvise an off-menu for a celiac person. An enchanting garden and so much kindness to feel at home! We will see you again soon! Thanks for the beautiful evening.
We stopped before entering the highway, even though it was a little late, they were very kind to let us sit. Everything is excellent and of good quality, and also equipped with regards to gluten-free. We will certainly return again.
Went last night with my family. I reluctantly have to give 3 stars...our expectations were very high!
Clean and pleasant environment, bathrooms equipped with changing tables which are also clean... we ate outside.
Staff quite poor and slow. We went in at 8.45pm to be served the pizzas at 11pm... at first we thought it was because there were people, but shortly after we realized that two tables that arrived much later than us, were services and had already finished while we waited again and again despite the impatient requests of us asking a boy where the pizzas were...he didn't even give us an answer but shrugged his shoulders and left! The only really kind one was the boy with the pigtail and glasses (I don't remember his name) who apologetically brought us the pizzas and at the end also offered us the bitters. He was really courteous, but all this was of no avail because after all that waiting my aunt (who by the way was the birthday girl) received a raw pizza, (gluten-free pizza... and no, it wasn't white for that, I assure you it was raw!) Furthermore, for her there wasn't any type of appetizer suited to her needs... they only brought her two slices of raw because according to them it was only what they had (but they still don't have gluten-free products in the 2024?!) And so, on her birthday, the poor thing started watching us eating some appetizers and an appetizer.
Another flaw is the bread. It's the first time I've been to a pizzeria that doesn't have bread! And believe me I have been to many places where you can eat!
For the rest the other pizzas were good, but nothing special. I repeat, the expectations were very high and instead we left very disappointed.
In their favor I must say that, having understood the mistake, they also gave us a small courtesy discount. Although we preferred not to have it and be served better and on time! We thank you for your consideration.
Would I go back? I don't think so, if the service remains the same, I'm sure no... my 3 stars go to the really good appetizers, to the kind guy I mentioned earlier and to the place which is really nice anyway. For everything concerning the remaining part, no... I'm sorry, there is a lot to improve. Sometimes customers also prefer a product that is not at the top but a polite (asking a question to know how far along they are with the pizzas and having a waiter who shrugs and goes away is not very courteous!) and qualified staff... and unfortunately you sinned in this yesterday!
In the room, there is a homely atmosphere. The location is very convenient, easily reachable from the Royal Palace. I had lunch with my celiac son and the staff was attentive and knowledgeable, he was also able to enjoy the pasta with potatoes and provola!
The appetizers are tasty, the meatballs with sauce are good, it's a shame that I found one raw. The roast beef was a little tough. Overall it was a positive experience!
Via Agostino Stellato, 95, 81054 San Prisco CE, Italy
Gluten-free options
Open LatePizzaTake AwayPet FriendlyKid FriendlyDinner
People are saying
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Alessandro Sarsano
Reference pizzeria in the area. Conducted in an excellent manner by Husband and Wife, who know how to pamper their customers. The attention they have for Gluten Free is important. A guarantee for evenings with friends and also for a tasty takeaway. Excellent value for money. I highly recommend
Pizzeria located on the Appia National Road and easily visible thanks to its well-lit sign. Excellent quality pizza. Possibility of having gluten-free pizza.
We had dinner at this place on a Saturday evening. Cozy place, and GREASE themed decor. We chose it for its Gluten Free cuisine and I can guarantee you that they put the right amount of dedication and attention to detail into it. Really good sandwich (as per attached photos) and friendly and helpful owner. I highly recommend.
Celiac friendly
