C. de la Merced, 42, Centro, 33201 Gijón, Asturias, Spain
Accommodating Gluten-Free
BreakfastVeganCafeDeliveryTake AwayVegetarian
People are saying
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Matthew Michaels
Very rude girl serving. No Soy Milk, Peanut Butter, or Gluten Free bread despite being on the menu and what attracted us to the cafe. Very bad attitude from the girl with the messy bun. Unhelpful and slow to take our order. When we asked about dietary substitutions the waitress just repated “No”. Then waited far too long for food or even drinks. People were served their drinks before us despite arriving after us. Not welcoming to English speakers. Very disappointed.
We booked a brunch for three people. 48 hours in advance, they "forced" us to decide what we wanted (we had to choose the toast and yogurt we'd be craving two days later).
I'm celiac, so my brunch was gluten-free, for €4 more. Considering I pay more, I think I should have at least the same options, but I couldn't eat the pancakes offered at brunch; instead, I could choose two pastries from the ones on display (gluten-free, of course, a much more limited selection).
The final straw was that my friends had a regular brunch, but since we ordered gluten-free toast for the three of us to share, they charged a total of €12 extra. In other words, they also charged them a gluten-free brunch just for ordering two slices of Bimbo bread (at €4 a slice, it's already worth it). The rest of their brunch was a regular one with gluten.
I think the fact that a restaurant offers gluten-friendly service (which I appreciate) isn't just about having gluten-free options. I think if you offer it, you should be treated the same as everyone else. It's discriminatory enough that you have to pay more for having a gluten-free diet, but if you don't have the same choices, it seems like the last straw. And charging €8 more for ordering something to share is outrageous.
A cozy place to enjoy homemade food, flavorful vegan dishes, gluten-free options, and dairy-free options. Ideal for allergy sufferers and everyone. Excellent service. Flow Food lovers❤️ Delicious desserts. A la carte menu.
Treatment and quality of 💯. especially because of the menu they have with gluten-free products, although note that it does not appear on the menu that they do not have gluten-free bread, which although they explained their reasons to me, is a shame.
Very good food, I usually go frequently, this time just for the appetizer which they gave us gluten-free mussels, other times I have gone to eat very well, coquinas, fish, etc. Totally recommended
Great discovery. The food is very delicious, especially the empanadas with a delicious dough and very tasty filling, both the chicken and the meat. The pizza also had a very good dough and a good amount of accessories. The stuffed pasta with a sauce to dip bread was so good. The gluten-free options are also very good and the desserts we ordered, gluten-free cheesecake and the Oreo....spectacular.
The girl was very attentive and pleasant when serving us and explaining and recommending suggestions and despite being alone to serve and at the bar, the service was quite fast. We will definitely repeat that we still had a lot to try.
I found it to be a very nice place, very good food treatment and top ten service. On the part of the service, knowledge about the perfect gluten, as well as advice on the perfect menu.
Excellent restaurant, spacious, beachfront, with a wide variety of gluten-free and all vegetarian dishes and exquisite presentation. Highly recommended
Very good food and very attentive staff. A place with almost the entire menu suitable for celiacs and a very attentive staff who advises you so that you can enjoy Venezuelan cuisine without having to worry about gluten. We will return.
We love it, we have been many times. I recommend the nachos, they are impressive. The burger meat is delicious and you have many gluten-free options! Both hamburger buns and starters.
The shakes are delicious, a little basic without cream or syrup, but for €3 it's fine.
For the record, milk does not contain gluten because he told me it did but I know it does not.
C. San Bernardo, 9, Centro, 33201 Gijón, Asturias, Spain
Gluten-free options
LunchDinnerTake AwayKid FriendlyRestaurant
People are saying
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Estrella
I have been several times and ordered delivery, but this last time they served me a hamburger with gluten-free bread, having ordered it gluten-free (since I have celiac disease). It was all due to the mistake of the waiter, who, having asked for gluten-free, brought them to us with gluten. It was after I took a bite of the burger and realized that it was not gluten-free, I told the waiter of his mistake, and what they told me was that nothing was wrong, they were bringing me a gluten-free one now?!??!!?! Celiacs will understand what a bite of gluten can affect us. I spent the whole night vomiting and feeling unwell, but not only that, but now, 2 weeks later, I am still bloated and digesting food poorly, which is celiac disease and which the waiter and the manager did not understand. I do not recommend this establishment to celiacs since they do not know what celiac disease is. If they did, they would not have offered me the gluten-free option afterwards and told me that nothing was happening. Furthermore, the worst thing is that they did not admit their mistake, and they blamed me.
The VERY GOOD ice creams are the best, but the customer service is TERRIBLE, hence the score. Today, 8/6/24 at around 3:40 p.m., we entered the store and were greeted by a somewhat older blonde “lady” who had just started serving customers. She was told that there was a celiac patient who could have ice cream in a tub. of chocolate with hazelnuts in case it contains gluten, to which the employee responds in a bad way: look at the list you have there and that way you know if you can eat it or not, (I think she should inform the customer and not inform the customer on her own, since we did not see the list because the place was full and other customers covered the counters), we looked at it and it contains hazelnuts (nuts) but no gluten so we ordered, to which the employee tells her colleague younger: this guy who asks if he says he's allergic and asks for it anyway, I really... EXCUSE ME???? What does gluten have to do with hazelnuts??? Before speaking and being in front of the public, the first thing is the forms and the second is being trained and informed to be able to advise the sale well to the client, apart from making a loud criticism of a client in front of other clients with another colleague. Because the people we were with didn't let me but I would have said four words to that “lady”, I don't know if it's because she doesn't feel like working in the heat or if she's bitter, but that happens in one of my businesses and that " lady” takes her things at the moment and goes to the street due to the manners, misinformation and even criticizing a client in front of another with a colleague, before criticizing or speaking you have to know what is being said and even more so know the product that is being sold .
Excellent service, we went on more occasions and today specifically we celebrated a birthday for our daughter who has celiac disease and always leaves delighted. They have been fantastic with us, welcome gift with a non-alcoholic Catrina cocktail. Very good Mexican food.
A group of people went to eat. A priori everything was going well but there were several details that made this an unpleasant experience and one that I would not repeat.
In order:
- The first dish was gluten-free (we were warned) and had a tempura on top (which did not appear in the description of the dish), once at the table they warned us that we cannot eat it.
- A sea bass in salt (1 of 4 servings served) with grains of salt which prevented its tasting.
- When it comes to offering gluten-free desserts, they offer a lot of ice cream flavors (out loud, that is, recited by the waiter and not seen on the menu) and when we chose 3 flavors, it turns out that there were none.
- Finally, they remove our wine glasses without prior notice when there is half a bottle of wine left and they justify it by saying that they are out of hours, leaving a table of 30 people and without being warned in advance of said time.
As a positive point, they tried to compensate by inviting us to one of the bottles of wine, which we appreciated.
That said, I have no problem paying for a complete service and I don't expect to be invited to wine, I was expecting something a little more select in a place with these characteristics.
Response to your answer:
In short, we were not properly informed. Perhaps they should inform about that schedule at the time of booking so that clients know what to expect.
Regarding the invitation of the wine due to the failure of the sea bass, I do not understand why that clarification is necessary, but they are correct and that was the cause, that is, for serving dishes with gluten to a table of celiacs there was (and still is) neither compensation nor apology, a fact that I consider much more serious as well as dangerous.