I love that our server Bee was attentive to all of our needs, made sure that I was safe with my gluten-free diet, and had a huge smile on her face while she was taking care of our large party here tonight. We appreciate you!
This is an amazing place for gluten free options! They have GF options listed on their menu, but can modify many other items. They have gluten free pasta cooked in separate water and they offer rice crust and cauliflower crust pizzas cooked on separate surfaces. The owner doesn’t have celiac, but has the gene and is well aware of precautions that should be taken. I got the Chicken Parmesan which was modified from their menu. They grilled the chicken instead of frying and used GF pasta. We also got the burrata appetizer and they brought me my own GF bread. The bread is purchased from a local bakery. I can’t wait to go back and try the pizza!
this place is AMAZING!! their gluten free options are extensive, and the gluten free bun is so soft and delicious. the parmesan truffle fries are to die for, and the milkshakes are out of this world. best burger i’ve had in a very long time. salads are huge and so yummy. service was great, aaliyah did amazing! 10/10 recommend!
Pros :
- the cake is phenomenal - I don’t like cake at all and I love their cakes - the strawberry filling is perfection
- pricing for cakes is competitive to other bakeries
- the store smells amazing when you walk in
Cons :
- can’t order cakes in person at the store… can only be ordered online.
Was told this was to prevent the small store area from getting crowded during Covid … I get safety precautions but I was told this in July 2024. Maybe it’s time to update your procedures. I was ordering cakes for my wedding and wanted to make sure the frosting colors were right bc sometimes colors on a screen or in a pic look different - was told to move along and order online and looking at pictures of the colors and an online order was my only option.
- they don’t offer delivery
- they don’t offer tiered cakes
- I ordered the horizontal palette designs with my wedding colors and the cakes I picked up the day before the event had vertical designs on them. I had already had such a bad experience with customer service over multiple in person visits and over the phone that I chose not to say anything bc ultimately no one but me would know/care at the wedding and I didn’t have any time to wait for them to try and fix it or come back later.
- ordering/paying in store is chaotic - there is no structure or direction for forming a line or helping customers in an orderly manner
- no gluten free options
I ordered a blueberry lemon gluten free cake for a birthday! They did a beautiful job! Everything was perfect and the staff went above and beyond! Highly recommend!
Firstly, this location is nestled perfectly inside a shopping center.
Upon entering the restaurant, I was greeted by a courteous and friendly team member who directed me to the kiosk machine (This is how you place your order and get queued up for service).
After, a server will provide you with a table number that helps them get your order out efficiently.
I decided to go with the Chicken Shack and a side order of Fries.
Chicken Shack:
Antibiotic-free white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Fries:
Crispy crinkle cut fries (contains soy)
While waiting for my order, I couldn't help but notice the diversity in the staff, as well as in the other guests. This made the environment seem warm and welcoming.
Additionally, they have quite a few flat-screen TVs for you to watch as your food is being prepared. They also offer outside patio seating. This location can accommodate groups of 4 or more, as they have booth seating options.
They even have an online Shack store where you can purchase apparel & accessories.
Bottom Line:
Yes, I recommend this location for quality but affordable food.
Have a clean interior as well as exterior.
For creating a warm and welcoming environment that embraces diversity.
Thanks for the amazing Chicken Shack @Shake Shack Park Road!
Hangover hash is PHENOMENAL. Seriously so dang good. It's hearty and filling but doesn't leave you feeling gross and heavy. Our waiter James was attentive and definitely pointed me in the right direction when I asked for some menu guidance. They had veggie healthy options for my friend on a restrictive diet and gluten free options for my other friend. Highly recommend
Great for a casual lunch or dinner — located in the Park Road Shopping Center, on the side near Michael’s, parking it usually quite easy. The team seemed friendly (and patient). The menu is displayed on the wall as you walk in — it seems to delay visitors and create a bit of a line upon entry (there are also paper/printed menus closer to the register). [To the restaurant— it would be nice if these were also available near the door.]
Nonetheless, the menu is clearly labeled with gluten-free options (and veg options). After you order, you grab a table and wait for the team to announce your food is ready — in a fun manner such as “it’s taco time”! I enjoyed the loaded tots and the nachos (both gluten-free) the food was fresh and flavorful. These portions are definitely big enough to share between two people. One note if you are dining in, it is kind to clear your own table, which should include cleaning up food dropped on the table. The team seems to come around and wipe down tables, but on a busy night, it was amazing to see how many diners had not cleaned up after themselves.
Sushi Bowl + has really great portion sizes & fantastic gluten free options! The food here is great and has quickly become one of my favorite local spots.
I love the quality of the meats. My favorite protein is salmon. You get unlimited toppings and heaping portions of all your favorite add ons
If you like poke & you live in Charlotte, this place is for you! Sushi Bowl + is a hidden gem!
Fantastic BBQ and service. It was our first time here, and Aaliyah helped us with the menu, explained the gluten-free options, and even recommended a few of her favorites. There were only 2 of us, but we ended up ordering ribs, burnt ends, and brisket. Sides were coleslaw, bacon wrapped jalapeños, and broccoli casserole. Let's just say that as I am writing this review, I am sitting in a lounge chair with my belt loosened, sliding peacefully into a BBQ coma. Best BBQ I have had in quite a while. Don't sleep on this one.
Celiac friendly
