The food was okay, but our experience was disappointing. It was a very busy evening at the restaurant, making it difficult to have a conversation due to the noise level. We had to speak very loudly just to hear each other.
For dessert, we ordered five gluten-free cheesecakes (four for takeout and one to try at the restaurant) and one cinnamon bun with ice cream. After tasting the cheesecake and the cinnamon bun, we decided we didn’t like the cheesecake’s flavor and asked to change our takeout order of four gluten-free cheesecakes to four cinnamon buns with ice cream instead.
We informed the waiter that we had tried one cheesecake and didn’t enjoy the taste, so we no longer wanted the four cheesecakes for takeout. However, the waiter insisted that we still had to pay for the cheesecakes because they had already been boxed. While they offered a 10% discount if we wished to purchase the cinnamon buns, we found this resolution unsatisfactory.
Overall, we left feeling very disappointed with the experience.
The most lovely and delicious experience! Ordered catering for 10 and every. single. dish was exquisite and the portions were so plentiful! The folks here were so helpful with my order and made great recommendations. Communication and delivery was beyond my expectations. Very well organized, packaged and labelled (really accommodated my gluten allergy). I would give 6 stars if I could.
2900 Sheffield Rd Unit 12B, Ottawa, ON K1B 1A4, Canada
Accommodating Gluten-Free
LunchDinnerAsianDeliveryTake AwayRestaurant
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Dre C.
We tried Shinka Sushi Bar for the first time this weekend. At first, we were a bit confused by the location (it’s in an industrial area). The entrance door opens directly into the kitchen, and then we’re guided through another door and corridor that finally leads to the dining area. The setup is surprising, but it gives a cool “speakeasy” vibe. I have to highlight the ambiance—it’s beautiful, intimate, and warm. With only 23 seats, it made the experience even more enjoyable. We were greeted by a lovely server/bartender, and as soon as I mentioned my gluten intolerance, she reassured me, explaining that she’s celiac herself. This gave me peace of mind, knowing all our dishes would be safe for me, and they also have gluten-free soy sauce.
Now, for the taste and quality of the food—wow, wow, and more wow. By far the best dishes we’ve ever had. Every bite had its own unique flavor; I only wish I could find the words to describe just how delicious everything was! I’m already excited to go back when I visit Ottawa again. This place is a true hidden gem.
Popped in for a quick batch of fries. I am Celiac and Five Guys are the only fries guarantied Gluten Free. I was sitting there eating away facing the staff and just watching them work. Then it hit me how they were all smiling, enjoying their job. They all had clean aprons on. The young man who took my order was so polite. Then I noticed him brooming around the tables, cleaning the fountain area. The whole place is clean!! To top it off, I then used the washroom and it was also spotless in there. I have never seen a fast food restaurant so well kept and so clean. Obviously they train their employees well. I made of point of asking to speak to the Manager (Emily) and told her she has a great team here and it doesn't go unnoticed.
Great place, Great atmosphere, Great Food!
Highly recommend!
Lovely cafe with great service. Gluten free and Vegan options available. Love the old fashion uniforms, adds to the charm. Their specialty latte is delicious.
Excellent service and food! The staff is incredibly welcoming and attentive. I gluten free - they had great gluten free options and were so accommodating!
Had a great brunch today with my friends. The tables were properly separated, the servers wore their masks and did a great job disinfecting tables.
The food was delicious and had so many gluten free options (I have celiac) there were also great vegetarian options!
Will definitely go back again!
Always enjoy Connors Breakfast. I can get gluten free toast with my breakfast & the food is so good!
Our Server, Shanel was friendly, very efficient & knew about gluten allergies.
See you the next time.
Chop, give yourselves a pat on the back. You nailed our dining experience last night. Where do I begin?
My partner has celiac disease. She has a severe allergy to gluten and wheat. Consuming even the smallest bit of it can send her to hospital. When we advised our server, Sarah M of this, she assured us that they would take every precaution to ensure my partner's health and safety. We didn't know what we were in store for though.
Rewind. We went to Chop during their Happy Hour where they have discounted drinks and food. We were seat ed about 5 minutes before Happy Hour ends. When we told Sarah we wanted some Happy Hour drinks, she offered to load in multiple drink order before the cutoff time and then she would just fill the orders and bring them when we needed our next drink. We ordered 2 glass of wine each. Sarah brought the first round promptly. We also ordered the chili garlic shrimp appetizer from the Happy Hour menu. This dish comes with a piece of bread and we asked to omit the bread to keep the dish gluten-safe. We also put in our entrée orders at that time.
Another server, who we later learned was named Hannah (or Hanna) brought our appetizer and was very specific to tell us that it was gluten-free. Much to our surprise, they added a gluten-free bun to the dish to replace the ciabatta bread that the dish usually comes with.
Fast forward. Entrées arrive. They were great. Again, Hanna(h) delivered them and noted that the kitchen was very particular about knowing of my partner's gluten allergy.
On one of our usual server, Sarah's, returns to our table, we learned that Sarah was not even allowed to bring our food orders to our table because she was handling other people's food. They designated Hanna(h) to deliver our food in order to ensure my partner didn't accidentally come into contact with gluten. WE HAVE NEVER SEEN A RESTAURANT DO THIS! We were very very impressed. So much so, that we felt compelled to chat with a manager after we paid our bill to express how phenomenal of an experience we had.
We will return to Chop. Next time, we'll arrive earlier to take more advantage of the Happy Hour discounts. We can only hope that we have Sarah and Hanna(h) serve us again.
We hosted our engagement party here and Taproom260 exceeded our expectations. Hosein the general manager got back to me extremely fast when inquiring and even set up a call to discuss logistics. The AGM Christina was incredible and worked with our planner flawlessly to execute a great party for around 120 people. Everyone raved about the food, and we were able to create a signature cocktail for the event. Celiac options were also provided for our guests. Would highly recommend! We wouldn’t change a thing. The customer service was exquisite from everyone!
Went for dinner. Service at front door excellent but then our waitress was not great. We saw her 10 minutes after we were seated. Then the front door greeter brought us our food and offered to refill our drinks as they were empty. She then dropped by to ask quickly if we needed salt or pepper. Then left again not leaving time for us to say anything till we needed our bill. The steak I ordered was overcooked I asked for medium rare and received medium to medium well depending on the part of the steak. My husband had the Hamburger which he enjoyed. We were not asked how the food was so I was unable to advise that the steak was overcooked. They did have a fair amount of gluten free options which I was thankful for.
Went to eat there on a Saturday before going to watch the hockey game. Food was great, the waitress was absolutely fantastic. My wife has a gluten issue and ordered the burger. The waitress was quick to point out that some ingredients weren't gluten free, and she offered to make sure that it was made with gluten free ingredients. We were both amazed that she wound do this. Unfortunately I can't remember her name but she was awesome, great job to her.
Our experience with Meal Prep Ottawa has been amazing! My gluten free college student is receiving a 5-meal plan order each week. He was repeatedly glutened and kept getting sick from the food at the college dining facility and MPO is the solution we found.
It gives me so much peace of mind to know he has nutritious, tasty and safe meals to eat during the week. Their support team has been very friendly and helpful. They worked closely with us to figure out the logistics for delivery my child's (rather inaccessible, but very safe) dorm.
Wish I had a similar service with the same food quality here in our hometown.
We have only ever gotten takeout from Little Turkish Village but it is always DELICIOUS. So tasty and filling. We usually get the combo dinners. Portions are generous. Quality is unreal. They accommodate gluten free requests with no issues! Definitely recommend.
Our detour to this red swan turned out amazing because of Nanda who was managing the counter. His suggestions of cauliflower crust with spicy was too yummy. So those who are aiming for gluten free pizza.. Try this option and of course Nanda will be there to help and offer you great suggestions. Must visit.