My boyfriend is celiac and we have heard many great things about this place being gluten friendly so we gave it a try.
Our server was kind of rude, like she never smiled and looked like something was annoying her and that she didn’t want to be there (it was a busy Friday night which is understandable, but still, I felt a little uncomfortable with her).
My boyfriend got a GF pizza and I got a regular one. They tasted really good and mine was so big that I brought the other half home with me (the GF pizza is significantly smaller than the regular one FYI, we were hoping that it would be at least around the same size as a regular one considering how they present themselves as GF. Not a huge problem but it still seems unfair).
The next morning, my boyfriend was feeling symptoms as if he had gluten. He had definitely ordered the GF crust, so we are thinking it is maybe the pizza sauce or the meat contains gluten. Perhaps it is a misunderstanding on our part as he didn’t specify to the server that he is celiac, but you would think that if something is made GF, all the ingredients would be GF. Anyways we won’t be going back there which is a shame because there are lots of GF options on the menu that you can’t really find anywhere else around.
Our server, Megan, was super helpful with Celiac disease accommodations, especially with double checking with the kitchen to make sure everything was safe for me. Also when we left we realized we forgot our extra fries in a to go container at the table, and came back 3 minutes later to them being gone. We were ready to accept our reality, but Megan came over and made us a new box right away. Thank you to Megan and the staff at this location for an amazing meal!
Food was excellent, there was a bit of a wait but it was worth it. The staff was super helpful and the waitress even took a picture of the ingredients list on the ice cream to help my sister make sure it didn't contain any of her allergens. They have gluten free options for pizza and pasta which is good. It was super busy on a Saturday night but the way it's divided into rooms keeps the noise manageable so you can still have a conversation without shouting
We'd spent 4 days in Niagara, staying centrally, searching for good value, tasty food without success (& getting ripped off for mediocre mulch). . until we found Moksha!
Jasmine was really friendly and professional, with good knowledge of gluten free options. . And the food was excellent. Best meal we had in Niagara by a long chalk, and up to the standards of the CN tower restaurant.
Would highly recommend. Also great value, 3 of us with drinks (including beer): mains, poppadoms, rice and nans and (discretionary) 20%tip, $80. Wish we'd found you sooner! Many thanks 🙏
N.B. It's difficult to understand some of the negative reviews based on our experience and perhaps makes one question their integrity / motive.
Celiac Review - this place was great! The food was delicious, the service was wonderful. Everything was very prompt. Our server Matthew was awesome!
Three of us went, it's my second time dining out since my Celiac diagnosis and I was nervous, however, they went the extra mile to ensure everything was safe!
I had the red thai curry with deep fried tofu, fried in a dedicated gluten-free fryer, and the London fog crème brulée for dessert. It was all very delicious.
Huge thanks to Matthew and management for the wonderful service and for ensuring that I felt secure with the dining experience.
My partner and I loved the food and the service. The location of our table felt like it was very busy and it was very hard to hear inside. I wish the pizza could be made gluten free, but I understand it could be an issue with reducing cross contamination in the small kitchen.
Great gluten free options, they even brought gluten free garlic bread before the meal. I don’t believe I’ve ever been accommodated like this before. Great experience.
I came in looking for gluten free and vegetarian options. While the options are slightly limited, the food was AMAZING. Mile the server was so kind to customize our order so that I had a delicious meal. He knew exactly when to check in on us and when to give us some time to enjoy our food. It was such a beautiful experience. The cocktails were also amazing! The options and the taste made me feel like I was in Mexico again.
Unfortunately this is the last time I will ever go to Bow and Stern not only did I receive horrendous service, but my grandmother was berated and talked down to, was over talked and treated as if she was stupid, and I was heavily lied to, to my face.
The server was a male, I'm not sure his name, I asked him the gf options and recalled to ask if they are celiac safe, was told they are, have a small section of the kitchen for gf options, and went to ask the chef of the few dishes I could have. So I came in the next day for lunch and it was awful.
The server had zero idea what gf (gluten free) was, kept telling me I'm wrong and yes bleached white flour IS gf, I'm just making a problem... (also no, bleached white flour is not gf, in ANY TYPE of regard). He then said nothing is gf and to stop asking for attention for a fake illness and just pick something. I was beyond disgusted, I still tried to be nice and asked if he could ask another server or the chef what I CAN eat, because all the options I was told was apparently not real options.... so he came back 30 mins later after i had to hound him down, he rolled his eyes and said a few options FULL of gluten, or a plain green small salad no dressing, i could habe a lemon... we left but not before he was awful to my grandma who has been with me before there and have eaten there, with no problems.
Apparently they no longer offer gf fish and chips, gf torilla chips for dip, gf salads!?!? Like huh... or anything else. They don't have a section safe for gf and as he said, "lady we really dont care about your so called allergies, or any of them, we lie, we make enough from both locations, ive been here long enough" he rolled his eyes and he walked away. My grandma was in shock and even she refuses to go back and she would go once a week at least with friends.... this might be just this server, but I'm in disbelief. I wasn't going to make a review but 2 to 3 nights ago my friend went who is gf as well, doctor diagnosed, it's been super hard for her, she was told items were gf and they were not. She spent two straight days throwing up blood, and issues. This is literally hurting people, so I came here to put my experience from 3 ish weeks ago and my friends 2 to 3 days ago.
IF YOU HAVE ALLERGIES, DO NOT EAT HERE!!!!!!!!!
Please do better or train your staff. I will not be back or will ever recommend here to anyone, I'm beyond thrown off from this and after speaking to some family, friends, and co workers, this location has really gone to the dogs. I'm not the only one.
No one with allergies should ever have to deal with this, I did my work and called before hand, asked questions to be answered by the chef, asked what I need to say for gf, etc... Dont offer gf, vegan, or vegetarian dishes if you can't make sure you can honor the allergies. This is so unsafe, and someone can literal end up in a hospital.
Please do better.
We called ahead and asked about gluten free options and our server Emily answered everything perfectly! When we got to our table, she (Emily) was so personable, funny and kind and made the experience so much better. She personally confirmed everything with the kitchen to ensure our meal was gluten free. The table next to us was giving her a hard time for no reason, so Emily, you rock! We will definitely be coming back here because of your stellar service. Give this girl a raise y’all!
I give it 4 stars only because of the wonderful view of the falls. But you only get the best views at the tables on the lower level. The menu is very limited for people who are gluten free like myself. My wife and I had the Roasted Ontario chicken Supreme and it was dry with a sauce that did not have a lot of flavor.
Our waitress Felicia was soooo helpful and kind . I have celiac disease and am very cautious about eating out at restaurants that aren’t fully gluten free . But she was so great at letting me know what on the menu was and was not gluten free . They have many options . All of the beef options are gluten free also the cheese balls we’re soo good . Anyways I’m thrilled with the service .
We went here with a group of 8, walked in around 9pm on a Friday. The servers were very friendly, the pizzas were fast and good quality, including one that was gluten free. We had a great time and the price was good as well.
TRUST ME….GO NEXT DOOR TO THE OTHER BURGER JOINT!!!
Food was OK but ordering experience sucked.
They forgot to charge for a gluten bun and made it a point to charge me for it like 5 min after we ordered. It was only a few $ so it wasn’t a huge deal….just greedy considering it was their fault and I had to break a $20 for it.
New girl working up front taking orders who was VERY slow and would not speak loudly or clearly. First job maybe, I don’t know. NOT HER FAULT THO!!! The place should have had someone helping/training her instead of leaving her on her own to struggle. Then when she made a mistake on the order, come back 5 min later and demand the customer pay another few dollars for their poor training!!!!!
The place was completely empty for most the visit, I can see why. There is a burger place next door you’re MUCH better off going to.
Won’t go back….
Food was well made but not so warm when served.
No gluten free option except for bread! No information about the sauces. Are they gluten free?
The service was good. Tina our server was pleasant and very good.
The atmosphere was pleasant and I could actually hear my friend brought me to Schnitzels, being new to Cornwall.
Had an amazing experience at Earls Grandview on Thursday night! Our server, Hayley, was fantastic—attentive and friendly. Austin, the guest experience manager on duty, went above and beyond by comping two desserts when they found out we were celebrating something. The food was incredible—steak frites were better than The Keg, and the sushi tacos and pizzas were delicious. The new plant based burger (perfect for my vegan husband) was much better than the processed impossible burger they used to have. (Good job on the switch Earls!!!). They also had great gluten-aware options, which was perfect for my daughter who was recently diagnosed with gluten intolerance, and myself who has a GF prefercence. The mocktails were refreshing and creative and the prosecco was delicious. Outstanding service and food—we’ll definitely be back!
My sister and I have been coming to Weinkellers for the last 4 years. We have never had a bad food or service experience, also taking into consideration their ability to cater the menu to my multiple food allergies( gluten, dairy and eggs), which is no easy feat.
The staff is knowledgeable and friendly, the atmosphere is warm and intimate.
I Throughly enjoy this restaurant experience, on repeat.
Great find in the Sault. An extensive menu, be that as it may, everything was fresh! I had the pickerel with gluten-free penne in a pesto sauce, and my daughter had the spinach and feta pizza on gluten-free crust. Really generous portions. Loved it, Would come back again if passing this way. Our server Amanda was great, the house was busy but she found the time to acknowledge us and check in throughout the meal.
Celiac friendly
