Expect a relaxed vibe with an impressive menu, great portions, and a welcoming atmosphere that keeps everyone coming back for more.
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Gareth R Davies (Quixote)
On a date night, we popped in for some small plates to share with a glass of fizz. I've never been a fan of the hipster-themed dining experience but that's just personal preference. The place was very quiet for a Friday afternoon/evening and for some reason we were seated as far away from the door as was possible, right next to the window (lovely for people-watching on the Hayes) but also right next to the blinds' drawstring, and at some point a server came to pull the blinds down - we protested - and had to lean over my partner to reach. Anyway, apart from that the table was nice, service was quick.
My partner has food intolerances and is a careful eater. We asked the server about their food and he wasn't certain, and had to go to the kitchen several times to check. Even when we thought he had it straight he kept coming back to check and recheck he understood our requirements, which is surely diligent but was bordering on fussy, and it became quite awkward for us, to the point we just said not to worry. We then had a manager come across to check again, and eventually managed to find three dishes from the gluten free menu which had neither soya or dairy in them. The food was decent, but the experience was uncomfortable. I can't fault the servers for triple-checking they had the info correct. I do wish it had taken maybe two or three trips to the kitchen fewer to establish the facts! Still, nice quiet meal, lovely view (when the blinds were up), a nice place to be for a couple of hours.
This spot boasts a cozy vibe and impresses with unique menu options, though finding parking can be tricky at first.
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Michael Carlson
Recently stayed at a Marriott hotel in Cardiff which was very pleasant but the breakfast experience was excellent. I am coeliac and asked Paula to help me with gluten free options. She was amazing and talked me through all the options and made sure I had everything I needed. She did it in a friendly way making me completely confident in what I was ordering. She went the extra mile. Paula is a real asset. Thank you Paula.
Expect a warm atmosphere with a family vibe, accommodating staff, and a diverse menu that makes for a fantastic dining experience.
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Sonya Bones
We went here because the online menu has clearly labelled vegan options, which were replicated on the printed menu we were given, once seated. However, when I started to discuss which dishes were vegan with our server, he said they offer vegetarian, but not vegan food. I pointed out their key at the front of the menu that indicated veggie/vegan/gluten free options. He said he'd worked there for 3 years and nobody had ever asked for vegan food. After going to check with a chef, he returned to inform us the chef could make vegetarian dishes but couldn't guarantee that any would be vegan, despite what the menu said. We thanked him for his honesty and left without ordering. I fully support any restaurant's right to not provide dishes to suit specialist requirements but it bothers me that the menu offers apparently false reassurances of dietary options that aren't reflected by the serving staff nor the chefs.
Experience top-notch service and a fantastic atmosphere that makes for an unforgettable outing, with plenty of options for everyone to enjoy.
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James Davies
I'm extremely disappointed in this restaurant. The quality of the food is not at level you would expect for the supposed calibre of the establishment.
The food I must describe as 'subpar' and the service was inadequate. One example was my request for a simple diet coke 3 times. The drink finally arrived after 30 minutes.
Two dishes were left uneaten due to the poor quality.
It was clear that one of the sushi dishes were not fresh.
My wife is celiac and cannot eat Gluten. When we enquired about their steaks being cooked, the response was quite a shock... "The meats are not prepares on site, they are marinated in their London restaurant and shipped to the Cardiff restaurant". I was utterly astounded by this comment. I have never know such a highly regarded restaurant to not prepare their ingredients fresh in their own kitchen. I find this appalling!
Needless to say, we won't be visiting again.
Experience a fantastic menu with standout dishes and top-notch service that keeps everyone happy and coming back for more!
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Sam Winfield
I enjoyed the Belly Pork slow cooked. Absolutely fabulous. I am gluten intolerant and my meal was adapted to suit my dietary needs. Will definitely be visiting again.
Amazing ambiance with stunning views makes it a perfect spot for celebrations and accommodating all dietary preferences.
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Daisy Trigg
Beautiful restaurant spot - delicious food, accommodating to all dietary requirements, including gluten free and vegan. Staff were very lovely to us and ensured our birthday guest had a wonderful time with his family. Would recommend!
Enjoy a spot with knowledgeable staff who cater to diverse dietary needs and serve up delicious dishes in a welcoming atmosphere.
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Oskar Salmon
My girlfriend and I had a difficult time here this evening. We were seated upstairs. Despite me putting it on the booking reservation form, the waiter had no idea about what was gluten free on the menu. He then roughly made a guess at what he didn't think contained it before we agreed he should get the allergen menu. He then came back upstairs after checking and told me he didn't bring it because it was "too complicated" and that he would just tell me what is gluten free or not. By this point, you must appreciate I couldn't put my trust 100% in him. I appreciate that you cannot guarantee something being totally gluten free, but I think even a small indication on the menu should be implemented. Accidentally eating gluten can be really dangerous for some people and I think having a greater awareness among FOH staff would go a long way.
The menu formatting was difficult too. There were drinks menus on the table but no food menus- just one big one upstairs out of view of most customers.
The food itself was lovely and although it took a while, we expected it to because of how busy it can get.
I'm sorry to leave this review. I wanted to have a good time, but the lack of awareness around a prominent allergen in the menu is concerning.
Quirky vibes with great coffee, plus a unique toilet situation and funky toilet paper for sale—definitely a fun stop!
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Maria-Claudia Hoppe
It wasn’t super busy when we came in. The coffee was great and they also had gluten free and vegan option. I almost tripped on the way in because I didn’t see the step. And toilet was a little confusing to me. I’ve never seen a handle that’s a lock at the same time. So it took me about a minute to figure out that it’s not broken but used to lock the door 😂 funky toilet paper that you can also buy in store.