It was my first time trying this place, and for being celiac certified, it made me feel so much safer to eat here. I got the Ottawa burger and a poutine. Both were hands down, so freaking good. Our server Dawn was also amazing she made me and my family feel very welcoming. You guys should also start selling you bacon mayo. I would buy that by the truck loads. Lol
We had a Christmas get-together with our bowling group on December 19, 2024. The staff are amazing š, they went above and beyond service!
The chef expressly made my own plate of gluten-free nachos š THANK YOU!
Love Chances R
Lynn-Marie Shapcott
Kanata
So I been going here to the barrhaven location for a long time n I love it the food is always fresh the potions are small depending whoās working but thatās not even my issue !! I recently found out I have a gluten allergy ! So I told the lady n asked her to change her gloves cause I canāt have my food contaminated she was kinda rude about it then passed it down the lane without telling the other lady so she didnāt change her gloves which I didnāt notice at first cause I thought the other girl would make sure, so comes to the third lady I had to tell her!! The customer service isnāt very good n when somone has an allergy they should take that very seriously!! I would love to b able to have a pita but unfortunately I canāt !! Move over I just want to make it known to who ever itās not our fault for our allergies ! Iām paying for ther service I expect good service n I donāt need the dirty looks !!
A group of 12 of us went for lunch to celebrate a birthday, and everything was perfect! The food was delicious, with the chef asking questions to ensure the gluten-free needs of our party were addressed, and Danielle's service was the best I have ever seen, even in 5 star restaurants. She intuitively met all our needs while never seeming to hover, and handled bringingout 2 cakes with everything needed seamlessly. I will make Heart and Crown Barrhaven our go-to spot for casual dining!
I have been ordering here for years. I am gluten free and always get the rare beef pho, it is always delicious and fresh as well as being gluten free and safe for me to eat. The staff are amazing and helpful, I recommend this restaurant to everyone I know.
Honestly this place is one of mine and my husband's favourites. It's super affordable, they have a cocktail I'm obsessed with, and we really like the food. 2 appetizers, 2 entrees, and a cocktail came to $65... can't beat that! We will continue to be regulars here. I'm also celiac and they know exactly what that means. Would absolutely recommend as an affordable date night or meet up for friends.
Christmas Dinner superb!!
Thanks to our local Greenbank Mall newsletter, I noted that Fitz's was offering prepaid take out dinners. There were a few meal options to choose from. Our meal was fantastic!
The turkey was moist, dressing tasty, and turnips , carrots and potatoes were in good quantity. The gravy was so flavourful. The meal was picked up the day prior with easy reheating instructions.
Thank you for making my Christmas so easy by accommodating a gluten free request. Nancy
Had a great brunch today with my friends. The tables were properly separated, the servers wore their masks and did a great job disinfecting tables.
The food was delicious and had so many gluten free options (I have celiac) there were also great vegetarian options!
Will definitely go back again!
Please be cautious if you have a gluten intolerance or allergy... It was my first time ordering here and I explained to my waitress that I was gluten intolerant and asked what I could eat off of the menu... She showed me what I could order, and commented that the gluten free English muffin had rave reviews... I ordered the fit fare with the gf English muffin... Our food arrived, I tasted the gf English muffin and commented "this can't be gf" ... I had my mother taste it and she mentioned that it probably was... I ate about a quarter of it, and when the waitress passed by I commented on how good it was... She immediately said "that's not the gf English muffin"... I stopped eating and was immediately upset...i specified my dietary restrictions, I asked for help in choosing appropriate options...and still I was served something that made me incredibly sick and sent me to the hospital... Two days off work, and still recovering...
Excellent pizza, excellent service! This is by far the best Milanoās I have ordered from in Ottawa (and I have ordered from several others). The pizza is delicious and always ready on time for pickup. I have never had to wait a single time I have gone in for pickup and the food is always incredibly fresh and warm. The staff is also very friendly. In my opinion, they have the best gluten-free crust of any I have tried. I am so happy I discovered this location!
I recently tried Persis Grill and it was a great experience. The staff were incredibly helpful when we mentioned our need for gluten-free options. The food itself was absolutely delicious, fresh and authentic.
Great service and good food. I had a gluten-free pizza and it was delicious. You couldn't even tell the crust is GF.
I've been in many Boston Pizza locations and this one is in the best food quality.
My wife and I went for date night here and we were not disappointed. We were told it would be about a 20 minute wait to be seated and the staff were extremely accommodating and said we could sit at the bar and get drinks while we waited. Upon ordering our drinks my wife realized that she had ordered a wine she had tried previously that she did not like.
Once we were seated promptly to a table my wife asked if she could exchange her glass of wine for one she knew she liked. Shortly after the manager arrived at our table. She was friendly, warm, and exchanged my wifeās glass of wine for another wine she enjoyed. I cannot stress enough just how great the managers presence was.
On top of the outstanding service; Kelseyās has truly elevated the quality of their food. And they accommodated my wife who was still able to enjoy the famous spinach dip with corn chips because sheās gluten free.
We will most definitely go back to this location.
Great bar with lively atmosphere but not too loud that you canāt talk to the people at your table. There are so many beers and everyone enjoyed the ones they tried. There is a good selection of mocktails for those looking for non alcoholic drinks and different ciders for gluten free. We tried the scorched old fashion and sangria neither were overly impressive. I would stick to the beer/cider next time. There are gluten free options on the menu, I went with the Soco Chicken it comes with a nice sauce, the vegetables were well cooked and a huge chicken breast. It was nicely plated and tasted great! Another person we were with had the chicken burger it looked great. The Chicken Curry Rice bowl looked great also and was enjoyed, not a spicy curry more on the sweeter side. Our server was great, very friendly and quick service. We would go back again!
Visited last night. Overall, we enjoyed our meals. However: it was very loud (in general, not due to music) and we all had trouble hearing each other from one end of the table to the other (two tables pulled together). The waitress seemed distracted/bothered and/or couldn't hear us herself and twice missed something that was requested. Ordered a lemon drop martini ($14!!!) and the glass was about 3/4 full, almost like someone had taken a sip or two before it was served, and the stem of the glass was sticky. All of our food was lukewarm instead of hot. For the women, there was only one bathroom with only two stalls, and one was out of order, causing lineups of 3 people or more at times. And finally, there was nothing on the menu to indicate which meals were gluten-free except for mentioning that gluten-free buns were available for burgers. The waitress didn't know either. We were surprised that something that simple was left off the menu; there were spots for alcohol-free items on the menu, but nothing to show what was gluten-free, vegetarian, or vegan. The food was tasty though and we all particularly enjoyed the whipped feta with sundried tomato pesto appetizer, but it needed another naan with it as we had cheese left over; We wound up eating the rest of the cheese with our utensils.
Ordered on line, within one min I called to change the pizza I ordered from gluten-free to keto and they said it was is in oven. We spend over a 100 for every order and was gonna pay the extra $8 and they wouldnāt budge. Last time we order from them.
Celiac friendly
