Aislinn Melville

Google review

amazing place!! nearly every single item on the menu is gluten free and was reassured after telling them i had coeliac disease. everything we ordered tasted great, it is on the more expensive side but definitely worth it. we went for the truffle fries, broccolini, chips with guacamole, beef tacos, chicken tacos, and prawn tacos. the prawn and beef tacos were the stars of the meal!

Vanessa C

Google review

Had an amazing experience here with the lovely Koyal! Everything was so delicious and I felt very safe as a coeliac with the entire menu being gluten free!!! Thanks Koyal for a great evening, we will be back!

Waleska Santos

Google review

CASA is located in a beautiful and charming spot, especially during Vivid — the ambiance is lovely, and the staff were very attentive and friendly. However, a few things during our visit left us disappointed. Even with the heaters on, the place was still quite cold, which made our food cool down very quickly. The fries were overcooked, had a burnt taste, and were completely unseasoned — not even a pinch of salt. I was told there was a gluten-free bruschetta option, but no one mentioned they would replace the bread with pizza dough. That really changed the texture and flavor, and unfortunately, it wasn’t very enjoyable. The BBQ chicken pizza was another letdown. The BBQ sauce was extremely strong and tasted like a generic, store-bought version — overpowering everything else. On a positive note, the pulled pork with potatoes was absolutely delicious — definitely the highlight of the meal. I’ve been to CASA before and had a great pizza, so I know they can do better. I’m sharing this feedback hoping it helps improve the overall experience for future guests.

Michelle Lani

Google review

An otherwise nice experience ruined by one very rude staff member. The food was alright, nothing we’d rave about. A few points on the lower rating: - We had initially booked for 22-23 people and had 3 extra show up last minute that were missed in our final headcount, we understand this could be inconvenient but we did have the space on the table allocated to fit them. Unfortunately, the waitress was quite snappy when she asked “Is there more people coming?! There’s no more space nor extra tables for anyone” before storming off. This was an initial experience that made us feel awkward. We understand the inconvenience but we also accept that if the extra attendees could no fit a reasonable solution would’ve been to explain that we only booked for 23 and that they should leave. - The behaviour continued on from here: my colleague let her know she was the one who had ordered the gluten free taco and she snapped back at her in such a way that a quarter of the table pulled faces in shock. - When we asked them for the cake. It was brought out unprepared in a box. Perhaps an over sight if they were busy but really unusual. But as it was this waitress that brought it out in a box and another server who offered to then take it back and serve it on a plate one can never be too sure. - The music was loud. Like, SUPER loud. Which makes it understandable when the staff speak louder. But the waitress in question was super loud and at times to the point of yelling when snapping at us and pulling faces like she was very unhappy to be there or serving us. The other two servers were very lovely. So we’ve bumped the star rating up for them. - Lastly, we also had issues when we were asked to leave. We were well aware we had a timed booking and honestly they did well to stick to time, it didn’t feel like we were being asked to leave too quickly after we finished eating but again the rude waitress was very short with us whereas the other waitress was more apologetic and said times up just letting you know you need to leave. - Overall it was a profound experience. Sadly the food wasn’t redeeming enough to make it enjoyable. Some suggestions if I may: If your staff are having a bad time, assign them to a different table. Everyone’s going to be happier in the long run. Turn the music down slightly. Music definitely brings vibes but if you’re all yelling at each other or having to ask people to repeat things enough times until you default to smiling and nodding - it’s definitely too loud. If people have timed bookings, it is completely reasonable to say something like “just letting you all know you have 15 minutes left on your booking, we are a bit busy tonight so we’d really appreciate that you leave on time so we can prepare for the rest of our night” and to give timed reminders after that point. Again if people aren’t moving at that time (happens so often with larger groups, trust me we know it) just again be firm but not rude with “sorry times up! We hope you had a good night but we will need to start preparing the table for our next guests” To the waitress directly: It’s best not to assume everyone is stupid and against you on a bad day. Some of us have also done our hard yards is hospitality too and know how it gets serving large tables. You’ll find that most people are sympathetic if you’re feeling a bit off but you’re in a customer facing role, please learn to take breaks if you need them.

Sarah Lutz

Google review

We had a wonderful dining experience overall. The food was absolutely amazing—full of flavor and beautifully presented. The restaurant also did very well in accommodating dietary restrictions, especially for gluten-free options, which we really appreciated. A special shoutout to Juli, whose attention to detail and exceptional service made the evening feel extra special. He truly elevated the experience with his warm approach. However, one downside was the temperature inside the restaurant. It was uncomfortably cold—we had to keep our jackets on and even used scarves as makeshift blankets. Unfortunately, this took away from the otherwise cozy and welcoming atmosphere.